[Ct-nfb] problems making room reservations
barbara.blejewski at sbcglobal.net
Sat Oct 15 23:11:31 UTC 2011
I contacted the hotel we will be staying at during our convention because a member from The Greater Hartford Chapter was having difficulty making a room reservation. Apparently, The Crown Plaza Hotel is now The Ramada Inn Plaza Hotel. Although the customer service reps. answer the phone with the new name, the hotel is in the process of switching their computer reservations system to the new hotel chain. I was told the change should be completed by Tuesday evening. I suggest contacting them on Monday to find out if the change has been completed earlier than expected. Hint: if you press zero, you will reach a hotel representative more quickly. If reservations have already been completed, they should be in the new system. Nevertheless, it's a good idea to confirm this information.
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