[CT-NFB] Uber and Lyft

[tattenberg at gmail.com]

To clarify what's already been said, the apps do provide the name of the driver, along with additional information, and you can text the driver before and after they arrive in order to alert them to your needs. If the driver is worth their sault, they will identify you and will respond accordingly -- a couple bad ratings will get them suspended I believe. You can ask the driver's name for confirmation once they arrive. It's not my favorite way to sink my money, but these apps can be pretty handy.
The major issue the blind community has seen with these services is the rampant refusal of guide dogs, which persists in spite of some assurances from the companies that this would be curved. Refusal based on cane use is much rarer, and hasn't happened to me to my knowledge.
Trevor    

-----Original Message-----
From: CT-NFB <ct-nfb-bounces at nfbnet.org> On Behalf Of Deb Reed via CT-NFB
Sent: Tuesday, February 15, 2022 11:48 AM
To: ct-nfb at nfbnet.org
Cc: Deb Reed <deb.reed57 at gmail.com>
Subject: [CT-NFB] Uber and Lyft

Fellow Nfb members,
I have never used either of the above services but I understand from other members that The drivers do not call your name when they stop the car. It seems as though that would be much safer than sending a description and license plate of the car since most of us would not be able to see that. How would someone know that it was actually an Uber or a Lyft driver or just someone posing as one. Does anyone know if this issue has been addressed with these companies?


Deborah J. Reed
Central Chapter President
NFB of CT
Deb.reed57 at gmail.com
860-378-5370
“Live the life you want, blindness is not what holds you back.” National Federation Of The Blind 






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