[CT-NFB] Live Help From Amtrack

Becky Ireland rmirdi at aol.com
Tue Feb 17 22:25:22 UTC 2026


Hello Federation Family,

  I received this new information from Be My Eyes about live help when 
traveling on Amtrak trains. Those of you who have the Be My Eyes app may 
already seen this email.

  I hope you all find it helpful. The information is below. Stay safe 
and well.


Be My Eyes Logo
Big news: Amtrak visual support is now available at 50 stations nationwide

Hi Rebecca,


We’re excited to share some great news for blind and low vision travelers.
Following a successful pilot in August, we expanding live visual support 
to 50 train stations across the United States, including major hubs such 
as Chicago (Union Station), Los Angeles, Denver (Union Station), New 
York and Washington DC.
That means more locations where you can access free, on-demand visual 
assistance from trained Amtrak agents, offering a professional, premium 
service beyond the standard volunteer support available through the Be 
My Eyes app.
You can find Amtrak profile on Be My Eyes Service Directory at this link.
Using the Be My Eyes app, you can connect with trained agents at Amtrak 
who can help you:
•
Find the right track or gate
•
Read departure boards and signage
•
Navigate large or unfamiliar stations
•
Handle those “Where do I go now?” moments with confidence
All you need is your smartphone and the Be My Eyes app (iOS or Android). 
You can find Amtrak in the Travel & Transportation section of the 
Service Directory.
If you’re passing through one of the participating stations, give it a 
try. We’d love to hear how it works for you. You can find more 
information and a list of available stations in our blog.
Safe travels,
The Be My Eyes Team

Questions or concerns? Try our FAQ or contact our support team.

-- 
Warm Regards,
Becky Ireland
Secretary of the Central CT Chapter, NFB of CT, and CTAGDU
860-384-8451
rmirdi at aol.com
"Just because a man lacks the use of his eyes doesn't mean he lacks vision" Stevie Wonder



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