[Diabetes-Talk] G6 finally ordered

[jamielgurganus at gmail.com]

Yes, both the G5 and G6 versions of the Dexcom are accessible for a totally blind person.  You have to use your iPhone as the receiver with the Mobile app, but it works great.  There is some trickiness to reading the sensor code from the package, but using the Seeing AI app with some patience works well for me.    I do need to have a sighted person read the transmitter serial number to me, since it is not easy to take a picture with  the phone camera to get it to accept the code.  I just make a braille label with the serial number on it, so I can input it when I need to switch transmitters.

				Jamie
  

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Dan via Diabetes-Talk
Sent: Thursday, December 19, 2019 12:43 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Dan <ablindvouser at icloud.com>
Subject: Re: [Diabetes-Talk] G6 finally ordered

Hello,
Is this system completely accessible for a totally blind diabetic?
Thanks.


Danny

> On Dec 19, 2019, at 9:57 AM, Doula Jarboe via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Hi All, I hope everyone is enjoying the holiday season. Back on the 
> 9th, my transmitter was up for replacement, and I was told I could 
> upgrade to the G6. Yay! Finally! So I called on the 9th and I was told 
> I needed a new prescription from my Doctor. I got that going and 
> called back on Wednesday. They went through the questions with me and 
> I thought things were moving forward. I was told if nobody had 
> contacted me within 3 business days to call them back.
> So I called on Monday, and apparently all that got recorded from 
> Wednesday was that I had called, nothing about questions being 
> answered or anything being done. So, we went through the questions 
> again, which by the way they are still doing the stupid only use the 
> receiver requirement question. Which I protested both times, the 
> second time the guy said they knew people were using other devices and 
> didn't know why that question was still being asked. On Monday it was 
> discovered that Dexcom for some strange reason had been billing Humana 
> instead of Medicare, Medicare hadn't been billed since May. So they 
> had to reactivate my Medicare account. Yesterday I got an email saying 
> my order was ready they just needed a comfirmation from me, so I 
> called. Went through customer service checking my documentation then 
> got bounced to a Medicare team person. Said person proceeded to tell 
> me that I would no longer be getting my supplies through Dexcom but 
> through Wallgreens.  By this time I felt like I was about ready to 
> strangle someone.  I sent a message to the Diabetes educater who works 
> with my endo, and apparently she knew who to call and how to get 
> things straightened out.  Because not too much longer after that I got 
> a call from Dexcom and they said I would still be ordering my supplies 
> through Dexcom, they didn't know where the Walgreens thing was coming 
> from.  So they got my order all set up and ready to go.  They didn't 
> place it until today, because today was when the sensors were due for 
> refill.  I got a call earlier and was told that my order had been 
> placed.  And that it should arrive within the next week.  I'm not sure 
> how Christmas is going to interfer with that.  Although usually once 
> something gets shipped from them, it gets here pretty quickly.  I have 
> one more G5 sensor that I will start on Saturday, and hopefully my G6 
> stuff will show up before that runs out.  Although, once all the run 
> around started happening, I had a feeling I might end up with some 
> downtime, unfortunately.  I swear, make any changes with this company 
> and it's like pulling teeth to try to get things going correctly.  I'm 
> so looking forward to resting my fingers and not having to worry about 
> taking tylenol screwing things up.
> Doula
> 
> _______________________________________________
> Diabetes-Talk mailing list
> Diabetes-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for Diabetes-Talk:
> http://nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/ablindvouse
> r%40icloud.com


_______________________________________________
Diabetes-Talk mailing list
Diabetes-Talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for Diabetes-Talk:
http://nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/jamielgurganus%40gmail.com