[Diabetes-Talk] question about upgrading to the G6 with Medicare

[Veronica Elsea]

You need to call and chat with the Medicare division. Then you need your
doctor and your local Dexcom rep to go to bat for you. No guarantees, but
that's where I would start.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Doula Jarboe via Diabetes-Talk
Sent: Friday, July 05, 2019 11:53 AM
To: Diabetes Talk for the Blind
Cc: Doula Jarboe
Subject: [Diabetes-Talk] question about upgrading to the G6 with Medicare

Hi All,
 Veronica, I know you have a good deal of experience with dealing with
Dexcom and Medicare. Of course, anyone's ideas would be appreciated.
So, I just received a new transmitter for my G5, and seem to remember
that upgrades to the G6 for people with Medicare would be happening
throughout this year. When I asked the person who was filling my order
in customer service about when I would be eligibble for upgrading to
the G6, his response was I had to wait until everything I had with the
G5's warransies have expired. That would mean December, since the
Receiver has a one year warranty. Is there any way of getting around
this, or someone else within the company I could possibly contact?
Because, I do have a challenging time sometimes with doing the finger
sticks for checking my glucose with a regular meter. Also, with having
stage 3 kidney disease, the only pain killer type meds I'm allowed to
take are tylenol and aspirin. And with the G5 I do sometimes get weird
sugar bounces when I take Tylenol. Very rarely any more do I have
sensors fail on me, but I know in the past when I have, that's one of
the first questions they ask is about taking tylenol, since it still
has an impact on the G5. Thanks so much for whatever help you have.
Doula

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