[Diabetes-Talk] question about upgrading to the G6 with Medicare

[blindhands at aol.com]

Sorry I am reading things backwards.  My distributor told me the same thing,
but I told them I use my IPhone to get my information  from.  They told me
then I was good to go since I wasn't using that.  All I needed to do was
until Jan 1.  They did tell me to contact the distributor in December  to
give them the heads up on switching me to the upgrade.

Joyce

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Doula
Jarboe via Diabetes-Talk
Sent: Friday, July 5, 2019 2:53 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Doula Jarboe <doula.jarboe at gmail.com>
Subject: [Diabetes-Talk] question about upgrading to the G6 with Medicare

Hi All,
 Veronica, I know you have a good deal of experience with dealing with
Dexcom and Medicare. Of course, anyone's ideas would be appreciated.
So, I just received a new transmitter for my G5, and seem to remember that
upgrades to the G6 for people with Medicare would be happening throughout
this year. When I asked the person who was filling my order in customer
service about when I would be eligibble for upgrading to the G6, his
response was I had to wait until everything I had with the G5's warransies
have expired. That would mean December, since the Receiver has a one year
warranty. Is there any way of getting around this, or someone else within
the company I could possibly contact?
Because, I do have a challenging time sometimes with doing the finger sticks
for checking my glucose with a regular meter. Also, with having stage 3
kidney disease, the only pain killer type meds I'm allowed to take are
tylenol and aspirin. And with the G5 I do sometimes get weird sugar bounces
when I take Tylenol. Very rarely any more do I have sensors fail on me, but
I know in the past when I have, that's one of the first questions they ask
is about taking tylenol, since it still has an impact on the G5. Thanks so
much for whatever help you have.
Doula

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