[Diabetes-Talk] A call from Medtronics

[Bridgit Kuenning-Pollpeter]

Yes, of course. This is not a matter of not making our needs known. Of
course Medtronic is going to appease you and claim to work on the problem;
it wants your money at the end of the day. Medtronic is a business at the
end of the day. I have done the same as you with zero results. And frankly,
these companies have no idea how to employ accessibility, but they won't
work with those who do. I know many here have reached out to these companies
to make our needs known. They give an obligatory, "We will work on it," and
do nothing.

Like Eileen, I will believe it when I see it. And it's not for lack of me
trying to do something.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of
blindhands--- via Diabetes-Talk
Sent: Tuesday, August 25, 2020 5:01 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: blindhands at aol.com
Subject: [Diabetes-Talk] A call from Medtronics

I hear a lot of talk on this list about Insulin Pumps and not accessible to
us blind folks.

 

I would like to know if any of you have taken the time to contact Medtronic
???

 

Well I did  and I included  the concerns that folks have here on this list. 

 

I got a notice that they received my email.  Within a couple of days I
received a phone call from Medtronic asking me some questions about my
diabetes and wanting to confirm my contact information.  I was told that
Medtronic is aware of the difficulty that a blind diabetic has and the need
that we would like to continue with our pump treatment and time is running
out for some of us.  I myself will have my pump 530G  5 years this November.

 

The contact person said the information gathered will go to the folks
working on upgrades.  I told her that Dexcom stepped up to the plate to
provide the information we need via an iPhone apt.  She told me that our
issue will be worked on and possibly the next upgrade will be addressing our
needs.

 

May I say this might be a good time to reach out to Medtronic and express
opinion and needs for an accessible pump.

 

Joyce Kane

 

 

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