[Diabetes-Talk] Libre Sensor Question

Jeanette Kutash kutash-jm at comcast.net
Sat Jan 13 22:38:09 UTC 2024


There is a lot number on the box and it is hard to find. If you put the flap of the box toward you and feel the bottom of the box you will see some wreiting on the bottom of the box. I believe the numbers you need are in there. However, there is probably also a place in the app itself where you will see numbers representing the last three or so sensors you have used. The trick is that you also want to know when the sensor expires and as long as your sensor has  not expired they will replace it. 

I am not Joy, but I have had to get defective sensors replaced. I wish you good luck.

Jeanette 
-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Lisa Belville via Diabetes-Talk
Sent: Saturday, January 13, 2024 11:43 AM
To: Joy Stigile via Diabetes-Talk
Cc: Lisa Belville
Subject: Re: [Diabetes-Talk] Libre Sensor Question

Hi, Joy.


Thank you for this.  do I need to give them any specific information?  
Is there a lot number on the sensor or anything? Just wondering in case 
I need to try scanning the box.


Thanks again, and I'm glad I'm not the only one who has done this.  It 
seems pretty obvious now how the applicator works.


Lisa


Lisa Belville
missktlab1217 at frontier.com

On 1/12/2024 4:51 PM, Joy Stigile via Diabetes-Talk wrote:
> Hi Lisa,
> Yes, you did do it backwards, it is very common for nubies to have that happen!   Abbott will replace it for free.
> Warmly, Joy
>
>
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Lisa Belville via Diabetes-Talk
> Sent: Friday, January 12, 2024 1:12 PM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Lisa Belville <missktlab1217 at frontier.com>
> Subject: [Diabetes-Talk] Libre Sensor Question
>
> Hi, all.
>
>
> I feel really silly asking this question.  I'm not sure if this is a memory thing or a blindness thing, but either way, I feel really disappointed with myself.
>
>
> today would have been the third time injecting the Libre III sensor. The first two times, my sister was here and helped me with it because she has been using a Libre for a while.  I thought I had the process down but apparently not.
>
>
> Today I twisted off the bottom of the applicator and was all ready to put in my sensor.
>
>
> Only I think I did it backwards.  The needle came out of the back of the
> applicator and hit my right hand.  It was like the whole applicator fell
> apart.
>
>
> So, just to confirm for me, which part of the applicator goes against
> the arm and which is the part you push down on to release the needle?  I
> really think I tried putting it in backwards. Either that or my sensor
> is defective.
>
>
> Which ever one it is, I lost $75 If it's defective I can just call
> Abbott and get a replacement, but as I said, I need to know for sure.
>
>
> Thanks for the help, and try not to laugh so hard you splash coffee on
> your keyboard.
>
>
> Lisa
>
>
>

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