[Electronics-talk] anybody use DVR

[Jim Barbour]

That's an interesting comment, given that Apple's customer service has an excellent reputation.

Jim

On Mon, Apr 20, 2015 at 09:52:40PM -0700, cheez via Electronics-talk wrote:
> I wonder if they're worst than Apple's customer service.
> Vince
> 
> ----- Original Message ----- From: "Tom Evans via Electronics-talk"
> <electronics-talk at nfbnet.org>
> To: "'Star Gazer'" <pickrellrebecca at gmail.com>; "'Discussion of accessible
> electronics and appliances'" <electronics-talk at nfbnet.org>
> Sent: Monday, April 20, 2015 3:42 PM
> Subject: Re: [Electronics-talk] anybody use DVR
> 
> 
> >They were recently voted as the worst customer service.
> >
> >-----Original Message-----
> >From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
> >Behalf Of Star Gazer via Electronics-talk
> >Sent: Monday, April 20, 2015 3:14 PM
> >To: 'Christopher Chaltain'; 'Discussion of accessible electronics and
> >appliances'
> >Subject: Re: [Electronics-talk] anybody use DVR
> >
> >I got my issue resolved. The DVR box needed to have
> >voiceover turned on (something the tech failed to do when he installed it
> >and which customer service seemed to know nothing about) and in order to
> >control the dvr remotely, I needed to install yet another app, one which
> >the
> >web site did not tell me about.
> >My husband set up voiceover, and he was able to get a customer support
> >turkey to clue us in on the tv app (not the TV go app, mind you) which is
> >needed to control the dvr from anywhere.
> >I'll say this, Comcast's service is great, their humans leave much to be
> >desired.
> >
> >
> >-----Original Message-----
> >From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
> >Behalf Of Christopher Chaltain via Electronics-talk
> >Sent: Wednesday, April 15, 2015 8:41 PM
> >To: Discussion of accessible electronics and appliances
> >Subject: Re: [Electronics-talk] anybody use DVR
> >
> >I'm not sure if this is what you're looking for or not, but I use a TiVo
> >with apps on either my iPhone or my Nexis 7. TiVo is the DVR option with
> >my
> >cable company, but I know it works with other TV options.
> >
> >On 04/15/2015 11:37 AM, Star Gazer via Electronics-talk wrote:
> >>                 If you do and can give me some pointers, mostly on
> >>how to record and then manipulate what I've stored (retrieve and
> >>delete) I'd be most appreciative.
> >>
> >>
> >>
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> >
> >--
> >Christopher (CJ)
> >chaltain at Gmail
> >
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