[Electronics-Talk] Cable accessibility

Mon Feb 15 23:15:23 UTC 2016

When I asked Charter about a special box a couple of weeks ago, they knew
nothing about it. I also asked them about possible new channels. They didn't
have any information about that. All of a sudden this past week, I noticed
WGN America is now 1 of our channels. The other problem with charter (& I
keep mentioning that their site is not accessible) I can't find out about
anything new until it actually happends. Does anyone out there have Charter?
Ifso, is there a work around so that I can read the channel lineup? Thank
goodness for News Line. At least there, I am able to get aguide to know what
is on TV for me.  

Rob Kaiser
Email;
rcubfank at sbcglobal.net

-----Original Message-----
From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Brent Harding via Electronics-Talk
Sent: Monday, February 15, 2016 3:08 PM
To: Discussion of accessible home electronics and appliances
<electronics-talk at nfbnet.org>
Cc: Brent Harding <brent at hostany.net>
Subject: Re: [Electronics-Talk] Cable accessibility

I thought I heard on Main Menu when they did that interview for the audio
description stuff that Charter might be working on something, but they kind
of spoke between the lines, which is probably standard when it comes to
unreleased stuff, at least until a date is set for it to go live or to be
polished enough to make releases about. Maybe that was the interview that
hinted subtly about Uverse as well. I would agree that it is probably either
too early for customer service to know anything, or too early for them to
disclose it if they do.
----- Original Message -----
From: "Ray Foret Jr via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "Discussion of accessible home electronics and appliances" 
<electronics-talk at nfbnet.org>
Cc: "Ray Foret Jr" <rforet7706 at comcast.net>
Sent: Monday, February 15, 2016 11:36 AM
Subject: Re: [Electronics-Talk] Cable accessibility

>I have Comcast.  I am using Voice Guidance to directly control my DVR, 
>guide, menu structure including on demand and so forth.  From what I am 
>seeing here, Comcast appears to be the only cable company even willing 
>to actively provide accessibility for its blind customers.  The Voice 
>Guidance feature is in fact part of their X1 Xfinity platform.  While I 
>have heard unconfirmed roomers about AT&T Uverse offering some kind of 
>accessibility, I know nothing other than that.  The other companies 
>have no excuse not to provide accessibility.  Frankly, I think it's 
>grocely unfair that those of y'all who do not have comcast cannot enjoy 
>the same accessibility that we who do have it enjoy.
> For my part, I should like to know what the different companies are  
>oficially saying about accessibility.  One final thought.  Were I you, 
>I  would not count on the regular customer service rep to be at all 
>informed  about accessibility.  I rather doubt they would know the 
>meaning of the  word.
>
>
> Sent from my Mac, The Only computer with full accessibility for the 
> blind built-in
>
> Sincerely, The Constantly Barefooted Ray,
>
> Still a very happy Comcast XFinity Voice Guidance, Mac, Verizon 
> Wireless
> iPhone6+ and Apple TV user!
>
>> On Feb 15, 2016, at 11:02 AM, Merv Keck via Electronics-Talk 
>> <electronics-talk at nfbnet.org> wrote:
>>
>> Hi,
>> I have Brighthouse. Their idea of accessibility is if you are blind 
>> you can call them and they will read your bill over the phone for 
>> you. Laughs!
>> Seriously that is what their web site actually says under accessibility.
>> That and they have wheelchair ramps at the bill paying sites.
>> I gave up the DVR because their iPhone app will allow me to set up 
>> the recording of a program but once that program was recorded I had 
>> no way of accessing the recording on either the DVR or the iPhone. So 
>> I might have
>> 20
>> programs on the DVR but the only way I could find which one I was 
>> looking for was to start each program until I found what I was looking
for.
>> Obviously in a TV series that didn't work for viewing a series in order. 
>> So
>> I decided to save the money and get a standard box.
>> I have a sixty inch HDTV but I never watch it because it is too much 
>> of a pain trying to find something and I can no longer see the screen 
>> as of about
>> 14 months ago now anyway.
>>
>> -----Original Message-----
>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>> <mailto:electronics-talk-bounces at nfbnet.org>] On Behalf Of Brent 
>> Harding via Electronics-Talk
>> Sent: Monday, February 15, 2016 11:46 AM
>> To: Discussion of accessible home electronics and appliances 
>> <electronics-talk at nfbnet.org <mailto:electronics-talk at nfbnet.org>>
>> Cc: Brent Harding <brent at hostany.net <mailto:brent at hostany.net>>
>> Subject: Re: [Electronics-Talk] Cable accessibility
>>
>> I wish Time Warner would come out with something as well. I would 
>> really like to have a DVR that I can control. I'm not in a part of 
>> town where Uverse is available like I was when it first came out in 
>> other parts of town. I had to remember a little bit of menu options, 
>> but I could schedule the recordings online back then, but that system 
>> had a dedicated DVR button that only brought up previous recordings.
>>
>> ----- Original Message -----
>> From: "Tracy Carcione via Electronics-Talk" 
>> <electronics-talk at nfbnet.org>
>> To: "'Discussion of accessible home electronics and appliances'"
>> <electronics-talk at nfbnet.org>
>> Cc: "Tracy Carcione" <carcione at access.net>
>> Sent: Monday, February 15, 2016 9:05 AM
>> Subject: [Electronics-Talk] Cable accessibility
>>
>>
>>> My husband has been calling Cablevision for years to talk about 
>>> accessibility.  Within the last couple months, they've actually 
>>> started to respond, and he's been talking to one of their developers 
>>> about ways to improve the accessibility of their website and app.  
>>> She says they will have significant improvements within this year.
>>>
>>> If we can use their app or website to do things like program the 
>>> DVR, that would be a big improvement.  Progress is slow, but we feel 
>>> like we're starting to get somewhere.  My man's consistent 
>>> complaining may be paying off.
>>>
>>> Go thou and do likewise.
>>>
>>> Tracy
>>>
>>>
>>>
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>> 0hostan
>> y.net
>>>
>>
>>
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