[Electronics-Talk] Cable box Accessibility

[Matthew Chao]

Nothing from Verizon FiOS.--Matthew Chao




On 7/15/2016 6:05 AM, Brad Hodges via Electronics-Talk wrote:
> Cullen and all:
>
>
> I have been shopping for an alternative to Comcast, on account of their
> escalating price and poor technical performance. In the week before
> Convention I inquired of both Dish and Directv about the availability of
> accessible set top boxes.
>
>
> The Dish sales rep with whom I was talking immediately replied that they
> have an accessibility module which they would provide without charge and
> install with the rest of the equipment. She pleasantly offered to make a
> note with my service address to ensure that the extra equipment would be
> installed.
>
>
> At Directv,three sales reps, including an individual who identified
> themselves as a supervisor  could never answer the question.I have no
> way of knowing if they can provide accessibility.
>
> After my Directv calls, I began to search for their regulatory
> compliance group but was not able to identify a contact. If this is a
> question which is of importance we might ask the National Office for
> some assistance tracking down definitive information for both services.
>
>
> Brad Hodges
>
> brad.hodges at outlook.com
>
>
>
> On 7/15/2016 12:36 AM, Dennis Long via Electronics-Talk wrote:
>> Directtv needs to put one out
>> Sent from my Android phone using Aqua Mail
>>
>>
>>
>> On July 15, 2016 12:35:08 AM Cullen via Electronics-Talk
>> <electronics-talk at nfbnet.org> wrote:
>>
>>> hi all,
>>> I just realized that the deadline for making Cable boxes accessible is fast
>>> approaching, and I have not heard anything from other companies about their
>>> plans. It looks like Comcast is the only company with a talking TV
>>> interface. Has anyone heard from any of the other cable companies about
>>> their plans to make their boxes accessible? I’m surprised that we didn’t
>>> hear anything at Convention. On another note, I read on another list that
>>> Comcast improved Voice Guidance so that it will now read notifications,
>>> such as incoming phone calls and voicemails. Has anyone noticed this? It
>>> doesn’t seem to be working on my system. I’m really impressed with what
>>> Comcast has done, but it’s time for other companies to catch on.
>>> Just my thoughts,
>>> Cullen
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