[Electronics-Talk] Cable box Accessibility

[Arlene]

Brad, did you get the accessibility module from dish? While I didn't go to 
either of the conventions last year, I was listening to the audio from the 
acb convention last year. As they were talking about accessibility and about 
the voice guidance from comcast, it was said by next summer, which is now, 
that this form of accessibility would be made law. I too, haven't heard 
anything to follow that bit of information up, unless I understood wrong. If 
you know who to contact to find out more information about this, it would be 
really appreciated. Thank you.

Arlene


----- Original Message ----- 
From: "Brad Hodges via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "Discussion of accessible home electronics and appliances" 
<electronics-talk at nfbnet.org>
Cc: "Brad Hodges" <brad.hodges at outlook.com>
Sent: Friday, July 15, 2016 5:05 AM
Subject: Re: [Electronics-Talk] Cable box Accessibility


> Cullen and all:
>
>
> I have been shopping for an alternative to Comcast, on account of their
> escalating price and poor technical performance. In the week before
> Convention I inquired of both Dish and Directv about the availability of
> accessible set top boxes.
>
>
> The Dish sales rep with whom I was talking immediately replied that they
> have an accessibility module which they would provide without charge and
> install with the rest of the equipment. She pleasantly offered to make a
> note with my service address to ensure that the extra equipment would be
> installed.
>
>
> At Directv,three sales reps, including an individual who identified
> themselves as a supervisor  could never answer the question.I have no
> way of knowing if they can provide accessibility.
>
> After my Directv calls, I began to search for their regulatory
> compliance group but was not able to identify a contact. If this is a
> question which is of importance we might ask the National Office for
> some assistance tracking down definitive information for both services.
>
>
> Brad Hodges
>
> brad.hodges at outlook.com
>
>
>
> On 7/15/2016 12:36 AM, Dennis Long via Electronics-Talk wrote:
>> Directtv needs to put one out
>> Sent from my Android phone using Aqua Mail
>>
>>
>>
>> On July 15, 2016 12:35:08 AM Cullen via Electronics-Talk
>> <electronics-talk at nfbnet.org> wrote:
>>
>>> hi all,
>>> I just realized that the deadline for making Cable boxes accessible is 
>>> fast
>>> approaching, and I have not heard anything from other companies about 
>>> their
>>> plans. It looks like Comcast is the only company with a talking TV
>>> interface. Has anyone heard from any of the other cable companies about
>>> their plans to make their boxes accessible? I’m surprised that we didn’t
>>> hear anything at Convention. On another note, I read on another list 
>>> that
>>> Comcast improved Voice Guidance so that it will now read notifications,
>>> such as incoming phone calls and voicemails. Has anyone noticed this? It
>>> doesn’t seem to be working on my system. I’m really impressed with what
>>> Comcast has done, but it’s time for other companies to catch on.
>>> Just my thoughts,
>>> Cullen
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