[Electronics-Talk] OT Information about Uber and Lift

cheez cheez at cox.net
Mon Sep 12 02:43:54 UTC 2016 

I took Uber today, and I tapped on the driver's name and the Contact Driver 
button popped up.
I tapped on that button and I was able to call the driver and told him where 
I was and that I was blind and I had a white cane and he was able to find 
me.
I always do this at this particular eatery, because the GPS don't give the 
actual address to the place.  Here in Phoenix we have some strange 
addressing in some places.

Vince

----- Original Message ----- 
From: "James Aldrich via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "Discussion of accessible home electronics and appliances" 
<electronics-talk at nfbnet.org>
Cc: "James Aldrich" <jajkaldrich at gmail.com>
Sent: Sunday, September 11, 2016 12:48 PM
Subject: Re: [Electronics-Talk] OT Information about Uber and Lift


> Hi all,
>
> I can get into most Uber vehicles I have ridden in thus far.  My wife 
> isn't as fortunate.  She has great difficulty getting into higher vehicles 
> while handling her guide dog.  She later suffers cramps and other problems 
> due to the strain of getting into those high off the ground vehicles.  We 
> can call the driver but there is no texting option here.  Sometimes I'll 
> ask Siri whether a given vehicle is a truck or a car.  This helps 
> somewhat!  We did ask two drivers not to drive us due to their high off 
> the ground vehicles.  There isn't a texting option either.  There is a 
> local ordinance which prohibits people from texting while driving!  This 
> might account for why we don't have a texting option on the Uber App.  She 
> doesn't wish to carry a folding stool around either.  Over all, we really 
> appreciate having Uber here!
>
> Jim
>
> Sent from my iPad
>
>> On Sep 11, 2016, at 11:54 AM, River Linda via Electronics-Talk 
>> <electronics-talk at nfbnet.org> wrote:
>>
>> Sometimes I will text the driver, and sometimes I will just call them and
>> say that I am blind. Some drivers will get out of the car to get you if 
>> the
>> area is crowded, while others will call to ask where you are and tell you
>> how to get to where they are. I have been using Uber and Lyft for two
>> years, and I only had one problem, which turned out to be my fault. I
>> entered the wrong pick up location, but Uber still gave me a refund of 
>> the
>> cancellation or no show fee.
>>
>> On Sunday, September 11, 2016, Tracy Carcione via Electronics-Talk <
>> electronics-talk at nfbnet.org> wrote:
>>
>>> Mike May has a big blog entry about using Uber as a blind guy.  Sorry,
>>> don't
>>> have the link handy.  But he says he sends a text to the driver that 
>>> says
>>> he's blind and the driver has to look for him.
>>> Tracy
>>>
>>>
>>> -----Original Message-----
>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>>> <javascript:;>] On
>>> Behalf Of cheez via Electronics-Talk
>>> Sent: Sunday, September 11, 2016 8:39 AM
>>> To: Discussion of accessible home electronics and appliances
>>> Cc: cheez
>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>
>>> Eh, David, I have a feeling whomever told Naima this, was probably
>>> referring
>>> to a wheelchair bound person.  and as far as I know, one can't inform 
>>> the
>>> driver one is blind.
>>> From my experience, all drivers have called me to inquire my whereabouts
>>> when they arrive and then I tell them I'm blind and have a white cane.
>>> I also saw a Contact Driver button on the app once.  But when I tried to
>>> investigate it, my ride called me and I assume that option disappeared.
>>>
>>> On the Uber website, there are instructions for iPhone users which tells
>>> you
>>> how to get to the Contact Driver button.
>>>
>>> Vince
>>>
>>> ----- Original Message -----
>>> From: "David Andrews via Electronics-Talk" <electronics-talk at nfbnet.org
>>> <javascript:;>>
>>> To: "Discussion of accessible home electronics and appliances"
>>> <electronics-talk at nfbnet.org <javascript:;>>
>>> Cc: "David Andrews" <dandrews at visi.com <javascript:;>>
>>> Sent: Saturday, September 10, 2016 11:09 PM
>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>
>>>
>>>> I have not heard of this.  What does blindness have to do with vehicle
>>>> size.  If one were to try and get a larger vehicle, simply because of
>>>> blindness, that seems to be taking advantage of ones situation, to me.
>>>>
>>>> Dave
>>>>
>>>> At 12:39 PM 9/10/2016, you wrote:
>>>>> I heard if you tell them you are blind they will give you a choice of
>>>>> different size vehicles? Is this true? How much extra will the largest
>>>>> size
>>>>> be?
>>>>>
>>>>> -----Original Message-----
>>>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>>> <javascript:;>] On
>>>>> Behalf Of Jim Barbour via Electronics-Talk
>>>>> Sent: Saturday, September 10, 2016 12:53 PM
>>>>> To: Discussion of accessible home electronics and appliances
>>>>> Cc: Jim Barbour
>>>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>>>
>>>>> Tips can be added with lyft but not Uber.
>>>>>
>>>>> There are signs in uber cars that say we welcome cash tips, but I 
>>>>> haven't
>>>>> started doing that yet.
>>>>>
>>>>> Jim
>>>>>
>>>>> Written While on the Move
>>>>>
>>>>>> On Sep 10, 2016, at 9:18 AM, cheez via Electronics-Talk
>>>>> <electronics-talk at nfbnet.org <javascript:;>> wrote:
>>>>>>
>>>>>> Yes, a credit card is required.  Someone told me, that tips can now 
>>>>>> be
>>>>> added, but I haven't seen that entry yet.  Most people carry cash for
>>>>> tips.
>>>>>>
>>>>>> You have 5 minutes to cancel your request.  If the request isn't
>>>>>> canceled,
>>>>> then a $5 fee is charged.  However, if you can present a legitimate
>>> reason
>>>>> why you couldn't submit a cancellation, you are credited the $5 to 
>>>>> your
>>>>> next
>>>>> ride.
>>>>>>
>>>>>> I'm not sure what you mean by accommodations.  If you mean if there
>>> are
>>>>> accommodations for wheelchair users, yes.  You can ask for a van with 
>>>>> a
>>>>> lift.
>>>>>>
>>>>>> Let me note here.  Some of what I'm telling you may not be available
>>> in
>>>>> all cities.  I'm coming from a Phoenix perspective.
>>>>>>
>>>>>> I must share this with you.  One of my coworkers was charged too much
>>>>> once, because the driver used her GPS to take her to her destination.
>>> The
>>>>> GPS told her to use the freeway, instead of surface streets.  She said
>>> she
>>>>> was going to contact Uber about her trip.  She hasn't reported what
>>>>> happened
>>>>> as of yet.
>>>>>> From the drivers I've ridden with all complied with my request to use
>>>>> surface streets only.
>>>>>>
>>>>>> Just remember.  If you treat others nicely, they will reciprocate.
>>>>>>
>>>>>> Vince
>>>>>>
>>>>>> ----- Original Message ----- From: "Naima Leigh via Electronics-Talk"
>>>>>> <electronics-talk at nfbnet.org <javascript:;>>
>>>>>> To: "'Discussion of accessible home electronics and appliances'"
>>>>>> <electronics-talk at nfbnet.org <javascript:;>>
>>>>>> Cc: "Naima Leigh" <nleigh2016 at gmail.com <javascript:;>>
>>>>>> Sent: Saturday, September 10, 2016 8:47 AM
>>>>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>>>>
>>>>>>
>>>>>>> Tell me if it's true from what I hear you need a credit card? How do
>>>>>>> you pay and do you have to pay a tip? Will they give you any
>>>>>>> accommodations if your blind? I'm very nervous to try this new form
>>>>>>> of transportation, I don't know how it's going to turn out. Oh, also
>>>>>>> do
>>>>> they charge, If your late?
>>>>>>>
>>>>>>> Thanks for the feedback.
>>>>>>>
>>>>>>> Naima
>>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>>> <javascript:;>]
>>>>>>> On Behalf Of cheez via Electronics-Talk
>>>>>>> Sent: Saturday, September 10, 2016 11:35 AM
>>>>>>> To: Discussion of accessible home electronics and appliances
>>>>>>> Cc: cheez
>>>>>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>>>>>
>>>>>>> Hi, Naima:
>>>>>>>
>>>>>>> I use Uber all the time.  I've had only one driver cancel on me, and
>>>>>>> that was due to his lack of English comprehension.  Other than that,
>>>>>>> it's been great!  I use them so much, that I was given 2 weeks of
>>>>> half-off my rides.
>>>>>>>
>>>>>>> I haven't used Lyft yet.  So I can't comment on it.
>>>>>>>
>>>>>>> Vince
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "Naima Leigh via Electronics-Talk"
>>>>>>> <electronics-talk at nfbnet.org <javascript:;>>
>>>>>>> To: <Electronics-Talk at nfbnet.org <javascript:;>>
>>>>>>> Cc: "Naima Leigh" <nleigh2016 at gmail.com <javascript:;>>
>>>>>>> Sent: Saturday, September 10, 2016 8:24 AM
>>>>>>> Subject: [Electronics-Talk] OT Information about Uber and Lift
>>>>>>>
>>>>>>>
>>>>>>>> Liz can you tell me about your experience with Uber and Lift. I 
>>>>>>>> have
>>>>>>>> never used them and soon I will have too.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Any information will help, good or bad.
>>>>>>>>
>>>>>>>>
>>>>
>>>>
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>>> t
>>>
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