[Electronics-Talk] AT&T and accessibility

[Gerald Levy]

There seems to be a misconception that there is a "law" on the books that 
requires cable companies to provide blind customers with accessible cable 
boxes upon request.  While it is true that the Video and Telecommunications 
Act of 2010 does include such a provision, it is essentially useless unless 
the FCC chairman enforces it, which, by his actions so far, demonstrates 
that he has no intention of doing.  So unless the cable companies decide to 
offer accessible boxes "out of the goodness of their hearts", it just ain't 
gonna happen. Of course, you could protest your outrage to the FCC Chairman 
by sending him a petition, but he is reputed to be cold-hearted and 
mean-spirited with regard to protecting the rights of consumers, so go ahead 
and take your best shot and see whether it makes any difference.

Gerald



-----Original Message----- 
From: Sharon Klug via Electronics-Talk
Sent: Sunday, February 12, 2017 12:42 PM
To: Discussion of accessible home electronics and appliances
Cc: Sharon Klug
Subject: [Electronics-Talk] AT&T and accessibility

AT&T was my provider for a while. I called them about a talking box or
something. I tried their app but couldn't get it to match up with my
receiver. I was wanting to record shows but couldn't get that to work
either.

I got mad and got out of the contract. The accessibility department acted
like they didn't know anything or didn't even know about the law. They said
we have hearing impaired phones. That was the only thing that they new
about.
Sharon


_______________________________________________
Electronics-Talk mailing list
Electronics-Talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/electronics-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
Electronics-Talk:
http://nfbnet.org/mailman/options/electronics-talk_nfbnet.org/bwaylimited%40verizon.net