[Electronics-Talk] AT&T and accessibility
Christopher Chaltain
chaltain at gmail.com
Sun Feb 12 18:34:54 UTC 2017
There is no misconception here. There is a law on the books called the
Telecommunications Act of 2010 that says cable providers need to provide
accessible options to their blind customers.
The FC may or may not choose to enforce it, but that doesn't mean the
law isn't on the books. IMHO, we need to complain to our cable companies
and the FC to ensure we have accessible options. If the FCC chooses not
to enforce the law on the books then we need to lobby for politicians
and appointees who will enforce the existing laws.
If you listen to the person below then there's never a reason to do
anything but sit in your living room and tell everyone things will only
get worse. It used to be that the Chinese manufacturers don't care about
accessibility, so don't waste your time. Before that, it was the FCC is
only ever going to slap the cable companies on the wrist with a fine
which is cheaper then addressing accessibility, so they're not going to
do anything. I'm sure if we get an administration and an FCC that's more
aggressive in enforcing accessibility laws then there will be yet
another reason to sit in the dark and just curse the darkness.
This person never offers any constructive criticism, is nothing but
negative, and if you listen to him you'd never do anything to make the
world more accessible for the blind. Fortunately, there are those in the
NFB who are more positive and work to get laws like the
Telecommunications Act on the books.
On 12/02/17 12:10, Gerald Levy via Electronics-Talk wrote:
>
> There seems to be a misconception that there is a "law" on the books
> that requires cable companies to provide blind customers with accessible
> cable boxes upon request. While it is true that the Video and
> Telecommunications Act of 2010 does include such a provision, it is
> essentially useless unless the FCC chairman enforces it, which, by his
> actions so far, demonstrates that he has no intention of doing. So
> unless the cable companies decide to offer accessible boxes "out of the
> goodness of their hearts", it just ain't gonna happen. Of course, you
> could protest your outrage to the FCC Chairman by sending him a
> petition, but he is reputed to be cold-hearted and mean-spirited with
> regard to protecting the rights of consumers, so go ahead and take your
> best shot and see whether it makes any difference.
>
> Gerald
>
>
>
> -----Original Message----- From: Sharon Klug via Electronics-Talk
> Sent: Sunday, February 12, 2017 12:42 PM
> To: Discussion of accessible home electronics and appliances
> Cc: Sharon Klug
> Subject: [Electronics-Talk] AT&T and accessibility
>
> AT&T was my provider for a while. I called them about a talking box or
> something. I tried their app but couldn't get it to match up with my
> receiver. I was wanting to record shows but couldn't get that to work
> either.
>
> I got mad and got out of the contract. The accessibility department acted
> like they didn't know anything or didn't even know about the law. They said
> we have hearing impaired phones. That was the only thing that they new
> about.
> Sharon
>
>
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--
Christopher (CJ)
chaltain at Gmail
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