[Electronics-Talk] Identifying dog users
Roanna Bacchus
rbacchus228 at gmail.com
Tue Apr 10 18:23:10 UTC 2018
Hi Mary thanks for your message. I know someone who was denied the right to ride in an Uber driver's car because the driver would not let her service dog ride in their car. Judy Mathews, a Vision Rehabilitation Therapist from the Lighthouse of Central Florida has had this happen to her several times. It made me so sad when I heard about her encounter with Uber.
On Apr 10, 2018 1:35 PM, Mary Donahue via Electronics-Talk <electronics-talk at nfbnet.org> wrote:
>
> Good afternoon everyone,
>
> And the NFB settled a lawsuit with Uber and Lift due to their
> drivers not being willing to obey the law. Those who are trying to undermine
> the work of the federation and calling themselves members would do well to
> get with the program and uphold the NFB's philosophy and stand on this issue
> to insure that those using guide and other service dogs aren't denied
> service by these outfits and the effectivness of the NFB's work is
> perfected.
>
> Peter and Mary Donahue who prefer an organization with a very tight
> infrastructure and one that dosn't have members that undermine its work.
>
>
> -----Original Message-----
> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Jordan Gallacher via Electronics-Talk
> Sent: Tuesday, April 10, 2018 12:19 PM
> To: 'Discussion of accessible home electronics and appliances'
> Cc: Jordan Gallacher
> Subject: Re: [Electronics-Talk] Identifying dog users
>
> Had to do the same with Lyft, and also the cab company around here. I am
> goingto be testing the cab company soon I think, and see if they have
> learned their lesson or if I have to put them in a corner again.
> Jordan
>
> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
> Tracy Carcione via Electronics-Talk
> Sent: Tuesday, April 10, 2018 12:02 PM
> To: Discussion of accessible home electronics and appliances
> <electronics-talk at nfbnet.org>
> Cc: Tracy Carcione <carcione at access.net>
> Subject: [Electronics-Talk] Identifying dog users
>
> Ben, do you realize that you're saying a person can choose to ignore a law
> because they don't like it? Because it is the law that taxi drivers have to
> transport me with my dog. I filed a complaint with Uber against a driver
> who refused to take me with my dog. I got another driver in time to make my
> appointment, but there have been cases where people could not get another
> driver quickly, or were left stranded somewhere for a long time, waiting.
> That's not right. And what next? Should drivers be able to say "I'm afraid
> of young, black men, so I don't want to drive any of them."? I don't think
> so.
>
> I keep my dog clean, under control, and on the floor. That's my job, and
> reasonable. Expecting me to wait around for someone who likes dogs is not.
> I will sometimes tell a driver I'm the blind person with the guide dog, so
> the driver can find me, but I am not obligated to do so.
> Tracy
>
>
> > Hi Ron,
> >
> > I agree with your position. I tried to weigh in on this earlier, but
> > my response didn't post to the list somehow. I personally identify
> > that I do have a dog. There are some airlines that ask if you are
> > travelling with a service dog, and I always tell them I am.
> >
> > I also tell taxi companies that I am blind, and that I have a dog. If
> > the driver doesn't know that you are blind, they may be expecting you
> > to use vision to locate the vehicle. - Uber lets passengers know the
> > make of the car, but as I can't see the car, this information is not
> > helpful, so I let uber drivers know that I am blind and that I have a
> > dog. - There is an uber Ex option, that I will use to signify that
> > there is something extra about my ride.
> >
> > I like your point about other passengers having an allergy, especially
> > if people are using the car pool option. On a bus the person with an
> > allergy would be able to get farther away from the dog, and it would
> > be less of a problem than in a car.
> >
> > I got my dog in August, and I also noticed in the last few months how
> > many people are afraid of dogs. Once when getting on an elevator there
> > was a child about 8 or ten years old who was starting to freak out
> > because he was afraid of dogs, so I took the next elevator. On public
> > transit, I have noticed a number of people, some of them in their
> > twenties,or older having a strong reaction to my guide dog, even
> > though she is the most peaceful quiet dog one could ever imagine. Just
> > the site of the dog makes some people very nervous, and these people
> > need to be accommodated as well.
> >
> > I think that if we want to be granted accommodations then we should be
> > willing to consider the positions of other people. Everyone has a
> > right to a work environment that is free of harassment. If a driver
> > identifies as someone who does not want to transport a dog then the
> > company can exclude them from the pool of drivers chosen to transport
> > a passenger with a dog.
> > Then if the ap had a place to indicate if you have a dog, the company
> > could match people with drivers that are fine with dogs.
> >
> > There was also some talk about drivers being able to give low ratings
> > to passengers, and some speculation as to how this could be used to
> > discriminate against dog users. Personally I have not had trouble
> > using uber, and I don't think I have negative reviews, but maybe this
> > is because of how respectful I have been in proactively communicating
> > my guide dog to drivers before they come to pick me up. I would be
> > interested if anyone had some evidence that guide dog users are being
> > given low ratings by drivers with uber.
> >
> > Also, my dog stays on the floor of the car, but I am wondering if
> > anyone is allowing their dog to go on the seat of the vehicle. I can
> > understand drivers being upset about the hair, and dirt that could
> > come off a dog's paws, if they are on the seat.
> >
> > When it comes to employment, I and many other blind people that I
> > know, have difficulty in obtaining employment. We don't want to be
> > discriminated against, but there are certain jobs we cannot do. I for
> > one cannot work for Uber as a driver, as much as I would like to, It
> > is just something I am not capable of. However, there are many other
> > things that I could do, but many employers don't want to hire me
> > because they focus on what I can't do, rather than working with what I
> > can do. Getting people fired because they don't want to transport a
> > dog, is just another form of discrimination. The person is quite able
> > to transport people without dogs, so the driver should have the chance
> > to transport people, and to retain his job. Getting fired because
> > there is one aspect of the job that you cannot do seems very unfair to
> > me. I was dismissed from a job for not being able to read the order
> > screen, even though I could do everything else and I was pretty good
> > at it,
> > - rest assured I got a settlement from human rights over the wrongfull
> > dismissal, but that is quite off topic for this thread.
> >
> > This thread is for electronics, so I would like to focus the
> > conversation towards a system where dog users can self identify, and
> > be matched to drivers that will take dogs without a problem.
> >
> > Respectfully yours,
> > Ben Fulton
> >
> >
> > From: "Ronald Smith" <ronsmith131 at gmail.com>
> > To: "Discussion of accessible home electronics and appliances"
> > <electronics-talk at nfbnet.org>
> > Subject: Re: [Electronics-Talk] New Way to Use Uber and Lyft Without a
> > Smartphone
> > Message-ID: <CAE4761B8FDC460095FF91AC14E7FCF9 at RomSmith>
> > Content-Type: text/plain; format=flowed; charset="iso-8859-1";
> > reply-type=response
> >
> > I disagree with Tracy's position and a few others below!
> > I'm blind, but not a dog user.
> >
> > If a driver is indeed allergic to dogs, a blind person should have the
> > curtosy to inform Uber or Lyft that they have a dog guide.
> > This may influence the size of vehicle if there are several people
> > traveling with or without dogs and especially if one selects a pool
> > trip.
> > You could have a pool passenger who is allergic to dogs as well. Now,
> > I don't know how one would handle this sticky situation.
> > But 99&44 100% people on Uber I'm sure don't ride with dogs. So why
> > penalize one driver who can pick up many more non dog users than dog
> > users?
> > To me, having a dog guide is like adding a second passenger or PCA
> > equivalent, thus should be required to declare itwhen booking a trip
> > with above or even Access or train and air as well...
> >
> > Just my opinion.
> > ronsmith131 at gmail.com
> >
> > From: "cheez" <cheez at cox.net>
> > Sent: Monday, April 09, 2018 7:14 PM
> >
> > Long live the golden rule.
> > Wow!
> >
> > Vince
> >
> > From: "Tracy Carcione" <carcione at access.net>
> > Sent: Saturday, April 07, 2018 6:44 AM
> >
> > I do not say I have a service dog when I call for Uber. If someone is
> > allergic, then they shouldn't be driving for the public. Harsh?
> > Maybe, but it's excuse #1, and most of the time it's just that, an
> > excuse not to do something.
> > Tracy
> >
> > On Behalf Of Carol Feazell via Electronics-Talk
> > Sent: Friday, April 06, 2018 6:05 PM
> >
> > As a point of curiosity and personally not a service dog user, do you
> > identify the fact that you have a dog when calling for a ride? I'm
> > thinking that what if a person was legitimately allergic to dogs. I
> > realize that this is not the reason most would not want them in their
> > cars. Understand, I do appreciate anyone getting a raw deal with a dog
> > and I personally am a doglover, just don't have a dog of any type
> > currently. Still think of the ones from the past, however. Oh well, so
> > much for that. Do take care and hope for good rides for all.
> >
> > Carol Jean
> >
> > From: Gerald Levy <bwaylimited at verizon.net>
> > Sent: Friday, April 06, 2018 3:55 PM
> >
> > Well, if this driver admitted directly to you that he was allergic to
> > dogs, he wasn't very bright. I suppose he could have given you a low
> > rating instead to protect himself, and then you would have had no way
> > of knowing why you were being denied service in the future.
> >
> > Gerald
> >
> > From: Mike via Electronics-Talk
> > Sent: Friday, April 06, 2018 3:34 PM
> >
> > I just got a lyft driver permanently removed because he said he was
> > allergic to dogs. It was very easy & all done with in 1 hour. They
> > even gave me back the money I payed another driver to go home & gave
> > me a $5 credit. You can call Lyft at 503-503-1748.
> > Mike
> >
> > From: Andy Baracco <wq6r at socal.rr.com>
> > Sent: Friday, April 6, 2018 2:39 PM
> >
> > What you say can be true, but it also can be true for taxi and even
> > paratransit drivers. Uber and lyft do have policies in place
> > regarding service animals, but that doesn't garantee that there won't
> > be
> issues.
> > This is why it is important to be familiar with local, state, and
> > Federal antidiscrimination laws, especially those that pertain to
> > people with disabilities and service animals.
> >
> > Andy
> >
> > From: "Gerald Levy" <bwaylimited at verizon.net>
> > Sent: Friday, April 06, 2018 3:37 AM
> >
> > Keep in mind that Uber and Lift may not be available in all areas. In
> > general, if you live in a large city and your neighborhood is not well
> > served by yellow taxi cabs, it is not likely to be served by these
> > ride-sharing services, either. That's because Uber and Lift drivers
> > tend to concentrate where the cabs are, because that's where the
> > business is.
> > Taxi cabs tend to serve rich neighborhoods and avoid poor neighborhoods.
> > The same is true of Uber and Lift. Another dirty little secret about
> > these services that many consumers are not aware of is that drivers
> > actually rate passengers, so that passengers that consistently receive
> > negative ratings from drivers bmay not be able to book rides in the
> > future. So a blind passenger who travels with a guide dog may
> > constantly receive negative ratings from drivers who dislike dogs
> > riding in their vehicles. To me, this is a blatant violation of
> > privacy rights.
> >
> > Gerald
> >
> > From: Andy Baracco via Electronics-Talk
> >>>> Sent: Thursday, April 05, 2018 10:25 PM I believe that you set up
> >>>> payment info when you sign up for Go Go. It is done with a credit
> >>>> card, as Uber and Lyft drivers do not accept cash, even though I
> >>>> believe that you can tip an Uber driver with cash.
> >>>>
> >>>> Andy
> >>>>
> >>>> ----- Original Message -----
> >>>> From: "Michael Russillo via Electronics-Talk"
> >>>> <electronics-talk at nfbnet.org>
> >>>> To: "Drew Hunthausen via Electronics-Talk"
> >>>> <electronics-talk at nfbnet.org>
> >>>> Cc: "Michael Russillo" <plrussillo at comcast.net>
> >>>> Sent: Thursday, April 05, 2018 6:57 PM
> >>>> Subject: Re: [Electronics-Talk] New Way to Use Uber and Lyft
> >>>> Without a Smartphone
> >>>>
> >>>>
> >>>>> Ah, interesting. Good idea; I'm curious as to how one pays their
> >>>>> driver; I understand with the smartphone app the rider sets up
> >>>>> payment through PayPal or something so the Uber or Lyft driver can
> >>>>> be paid; I'm curious if this'll work with this service, and how
> >>>>> safe is it to give monetary info to Gogo if one goes through them
> >>>>> to register? Meanwhile i'll take a gander at the site; thanks for
> >>>>> that info; could be really helpful as I don't own any smartphone
> >>>>> and I'm not of the tapping school, but old-school physical buttons.
> >>>>>
> >>>>>
> >>>>> Peter
> >>>>>
> >>>>>
> >>>>> On 4/5/2018 9:45 PM, Drew Hunthausen via Electronics-Talk wrote:
> >>>>>> So this service uses Uber and Lift drivers?
> >>>>>>
> >>>>>> Drew Hunthausen
> >>>>>> The No Excuses Blind Guy
> >>>>>> #1 Blind and Hearing Impaired Motivational Speaker, Triathlete, &
> >>>>>> International Best Selling Author
> >>>>>>
> >>>>>> Get my free guide, The Five Keys To Living A No Excuses Life
> >>>>>> Filled With Joy, Peace, and Prosperity!
> >>>>>> http://DrewsInspirations.com
> >>>>>>
> >>>>>> To book Drew for your event go to http://bookdrew.com
> >>>>>> (714) 296-7111
> >>>>>>
> >>>>>> With an Attitude of Gratitude and no excuses, The Best Is Yet To
> >>>>>> Come!
> >>>>>> http://NoExcusesBlindGuy.com
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> -----Original Message-----
> >>>>>> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On
> >>>>>> Behalf Of cheez via Electronics-Talk
> >>>>>> Sent: Thursday, April 05, 2018 6:31 PM
> >>>>>> To: Electronic Talks <electronics-talk at nfbnet.org>
> >>>>>> Cc: cheez <cheez at cox.net>
> >>>>>> Subject: [Electronics-Talk] New Way to Use Uber and Lyft Without
> >>>>>> a Smartphone
> >>>>>>
> >>>>>> New Way to Use Uber and Lyft Without a Smartphone:
> >>>>>> GoGo is an automated hotline that lets people use Uber and Lyft
> >>>>>> without needing a smartphone.
> >>>>>>
> >>>>>> Uber and Lyft are available nationally; when you use
> >>>>>> GoGoGrandparent, we'll send you whichever one is cheapest at the
> >>>>>> time that you make your request for a ride. Their prices are
> >>>>>> typically up to 40 percent less than the cost of a cab.
> >>>>>>
> >>>>>> Using GoGo is simple: callers call from a number they have
> >>>>>> registered with us and hear a menu of options. They can press 1
> >>>>>> for a car to be sent to pick them up from their home, 2 for a car
> >>>>>> to be sent to pick them up where we dropped them off last, or 0
> >>>>>> to speak with an operator for a custom pickup location. Once the
> >>>>>> driver arrives, they tell the driver where they want to go. When
> >>>>>> you make a request, a car shows up at your door within fifteen
> >>>>>> minutes, typically less.
> >>>>>>
> >>>>>> To register free of charge, please call (855) 464-6872 or visit
> >>>>>> <gogograndparent.com/register>.
> >>>>>>
> >>>>>>
> >>>>>> Vince
> >
> >
> > _______________________________________________
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> >
>
>
>
>
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