[Electronics-Talk] Amazon Accessibility Question

[wmodnl wmodnl]

I am glad some of you had luck calling the accessibility line. I remember this story in the news when someone tried to call them regarding Prime Day. Have a good morning.

https://www.forbes.com/sites/peterslatin/2019/07/17/prime-accessibility-flop-on-amazon-prime-day/#45b73fdc109e



On Nov 10, 2019, at 9:29 AM, Tracy Carcione via Electronics-Talk <electronics-talk at nfbnet.org<mailto:electronics-talk at nfbnet.org>> wrote:

When I've called the help line, it seemed the only info they had was the
same as is on the website.
I've had pretty good luck finding out about accessibility by asking
questions in the "ask a question" section of the website.  Recently, I asked
if the buttons on a Bluetooth speaker were easy to feel, and, within a
couple hours, I had a couple answers saying that they are, plus a
description of what button is where.  I bought it, and the people who
answered were right--they are easy to feel, and the description was useful,
too.
Tracy


-----Original Message-----
From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Holly via Electronics-Talk
Sent: Sunday, November 10, 2019 1:33 AM
To: Discussion of accessible home electronics and appliances
Cc: Holly
Subject: Re: [Electronics-Talk] Amazon Accessibility Question

I think the Amazon accessibility line is for general questions, if you have
any questions about navigating and ordering products.

I don't think they have info about specific products and if they are
accessible or not, if that is what you are asking about.


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