[Electronics-Talk] Changes to AIRA 5-minute offer

Sun Aug 30 01:24:48 UTC 2020

I think they used to have a unlimited plan for X amount of dollars.  That was done away with supposedly because of ones abusing it.  

> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
> Jennifer Perdue, I prefer to be called Jenny via Electronics-Talk
> Sent: August 29, 2020 4:28 PM
> To: 'Discussion of accessible home electronics and appliances' <electronics-
> talk at nfbnet.org>
> Cc: jlperdue3 at gmail.com
> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
> 
> Hello,
> 
> I had a feeling that they would limit it.  Way too many people used and
> abused it so they could get a free ride.
> 
> I agree, I have no problem paying for it.
> 
> After a nasty separation I have to use it often, but I had to downgrade to the
> $20 plan. But I still felt like I should pay for something instead of taking
> advantage of the 5 minute option.
> 
> The folks that abused it to get something for nothing did this. It really sucks
> that people are always trying to get away with ! something for nothing.
> 
> Sincerely,
> 
> Jennifer Penkaty soon to be Jennifer Perdue again and alwaysTo: Discussion
> of accessible home electronics and appliances <electronics-talk at nfbnet.org>
> Cc: Mervin Keck <blind5sparrow at outlook.com>
> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
> 
> I just moved from Florida to Pennsylvania on August 14th. It was the first
> time I have made a major move without any useable vision. I have made
> quite a few moves in my life but I always had some vision before. This time I
> had no physical help for the seven weeks I had to prepare for the move. On
> the day I moved I did have three sighted people help move but I was still on
> my own getting to the Hotel and then getting to the airport the next morning
> and on the plane. It was only the second time I ever flew commercial. I hate
> to fly. And I don't care for crowds.
> During those seven weeks AIRA helped me many times and I was glad to pay
> for their services. I  do not have the if its for free its for me mentality. I
> believe in paying for quality services. I don't mind saving for something I want
> and I don't mind budgeting so I can afford something I need. I have no issues
> with AIRA limiting their free calls so they can stay in business because I hope
> they stay around a long time.
> I had a friend who helped me with a lot of online stuff. And AIRA walked me
> through everything from changing addresses to reading labels to finding new
> landmarks at the new place. Even learning my new washer and dryer I just
> bought. AIRA even used team viewer and helped me get the correct Keurig
> so I didn't end up with one with a touch screen. I simply love those people
> and I recently upgraded my plan because I knew with the recent move I
> would need them even more than usual.
> Merv
> 
> 
> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
> Tom Evans via Electronics-Talk
> Sent: Monday, August 24, 2020 8:11 PM
> To: Discussion of accessible home electronics and appliances <electronics-
> talk at nfbnet.org>
> Cc: Tom Evans <tevans2003 at sbcglobal.net>
> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
> 
> Free of course doesn’t keep them alive and important to pay for what I think
> is a complete game changer. I’m doing this from memory as the plan change
> today. Free five minutes every 24 hours or If you have a plan then free five
> minutes every four hours and then with the plans you basically get a little less
> and dollar cost or a few extra minutes. And the minutes do not roll over at
> the end of the month. $20 for 30 minutes, $100 for 140 minutes or $200 for
> 300 minutes. If you run out then the bundles do roll over. $30 for 25 minutes
> or $50 for 50 minutes or $90 for 100 minutes. Again doing this from memory
> and if wrong please correct.
> 
> Sent from my iPhone
> 
> > On Aug 22, 2020, at 12:21 PM, Susan Stanzel via Electronics-Talk
> <electronics-talk at nfbnet.org> wrote:
> >
> > I know there is an NFB plan for our members. Do any of you know what
> that costs?
> >
> > Susie Stanzel
> >
> > -----Original Message-----
> > From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf
> Of Tracy Carcione via Electronics-Talk
> > Sent: Wednesday, August 19, 2020 10:31 AM
> > To: 'Discussion of accessible home electronics and appliances' <electronics-
> talk at nfbnet.org>
> > Cc: Tracy Carcione <carcione at access.net>
> > Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
> >
> > In my experience, the agents are genuinely trying to be helpful.  If, say, the
> place I'm looking is dark, they'll ask if they can turn on the phone flashlight,
> which takes a few seconds max.
> > Tracy
> >
> >
> > -----Original Message-----
> > From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Star Gazer via Electronics-Talk
> > Sent: Wednesday, August 19, 2020 11:13 AM
> > To: Discussion of accessible home electronics and appliances
> > Cc: Star Gazer
> > Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
> >
> > Is this a real five minutes or what I call a game five minutes?
> > What if say, you are looking for something in your pantry, but the pantry
> light is off, will the agent tell you to turn the light on, or in my husband’s
> words “play dumb” so you have to call back and pay?
> >
> >
> > Sent from Mail for Windows 10
> >
> > From: Tracy Carcione via Electronics-Talk
> > Sent: Wednesday, August 19, 2020 9:52 AM
> > To: 'Discussion of accessible home electronics and appliances'
> > Cc: Tracy Carcione
> > Subject: [Electronics-Talk] Changes to AIRA 5-minute offer
> >
> > AIRA is changing its free 5 minutes offer.  They were losing money on it.
> > I've pasted the relevant bit from the newsletter below my signature.
> >
> > Tracy
> >
> >
> >
> > As of August 25 at 6:00am Pacific time, Aira will provide two tiers of "Free
> 5", one for guests and another for paid subscribers.
> >
> >
> >
> > Guests may make one (1) free call every 24 hours of up to five minutes in
> length.
> >
> >
> >
> > Paid subscribers may make one (1) free call of up to five minutes in length
> every four hours.
> >
> >
> >
> > The app will have a timer located in the usage tab to make it easy to know
> when you can make your next call. For more about these changes, please
> check out our Frequently Asked Questions here: https://aira.io/aira-is-free
> >
> >
> >
> >
> >
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