[Electronics-Talk] Digital op boxSEt

[Jude DaShiell]

Very much identical results with the fios technician who showed up to
install my set.

On Sat, 24 Oct 2020, Pamela Dominguez via Electronics-Talk wrote:

> Date: Sat, 24 Oct 2020 11:59:22
> From: Pamela Dominguez via Electronics-Talk <electronics-talk at nfbnet.org>
> To: Discussion of accessible home electronics and appliances
>     <electronics-talk at nfbnet.org>
> Cc: Pamela Dominguez <pammygirl99 at gmail.com>
> Subject: Re: [Electronics-Talk] Digital op boxSEt
>
> Well, I have fios, and the guy bearly got the box talking.  I had to tell him
> he had to turn on the speech, and he said "What speech?  This box doesn't
> talk.  I told him it better, otherwise, he could take it back.  He ended up
> calling in to find out how to do it.  No, I never use my voice.  I use the
> buttons.  I don't remember how many buttons he showed me; not very many.  Pam.
>
> -----Original Message----- From: Jude DaShiell via Electronics-Talk
> Sent: Saturday, October 24, 2020 10:01 AM
> To: David Goldfield via Electronics-Talk
> Cc: Jude DaShiell
> Subject: Re: [Electronics-Talk] Digital op boxSEt
>
> Those agents are also able to fix anything you may have messed up too.
> Priceless! On Sat, 24 Oct 2020, David Goldfield via Electronics-Talk
> wrote:
>
> > Date: Sat, 24 Oct 2020 09:24:26
> > From: David Goldfield via Electronics-Talk <electronics-talk at nfbnet.org>
> > To: Discussion of accessible home electronics and appliances
> >     <electronics-talk at nfbnet.org>
> > Cc: David Goldfield <david.goldfield at outlook.com>
> > Subject: Re: [Electronics-Talk] Digital op boxSEt
> >
> > Hi, Pam.
> > With Xfinity's X1 set-top box you don't need to use your voice in order to
> > independently access features. As you navigate through the menus on your
> > remote you'll hear Voice Guidance speak where you are. As to how you would
> > know the location of the buttons on the remote I'm sure that the technician,
> > assuming that you were not installing the box yourself, would go over the
> > layout of the buttons with you.
> > In addition, Comcast has a dedicated support center for customers with
> > disabilities.
> > <https://www.xfinity.com/support/articles/accessibility-services>These
> > agents
> > are able to walk you through exploring the layout of a Comcast remote.
> > 855 270-0379
> >
> > David Goldfield,
> > Blindness Assistive Technology Specialist
> > JAWS Certified, 2019
> >
> > WWW.DavidGoldfield.org
> >
> > On 10/24/2020 7:55 AM, Pamela Dominguez via Electronics-Talk wrote:
> > > That's if you want to talk to the box and tell it what to do, right? What
> > > about if you want to use the buttons and have it talk?  Also, how would
> > > you
> > > know where the microphone button is?  I sure don't because I would never
> > > use
> > > it.  Pam.
> > >
> > > -----Original Message----- From: Tony Sohl via Electronics-Talk
> > > Sent: Friday, October 23, 2020 2:36 PM
> > > To: electronics-talk at nfbnet.org
> > > Cc: Tony Sohl
> > > Subject: [Electronics-Talk] Digital op boxSEt
> > >
> > > Hi if you get a sete top box that has the voice guidence on if the
> > > technician forgets to turn it on, and the box is setup and connected to
> > > your cable system, follow these stemps.
> > >
> > > 1. Pres the microphone button and say the following:
> > > Turn on voice guidence.
> > >
> > > 2. The voice guidence wil turn on and you should be al set.
> > >
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