[Greater-baltimore] James Pharmacy will deliver for free and has Script Talk

Wed Jan 9 13:25:32 UTC 2013

I echo the sentiments on customer service. When I transferred my prescription to James Pharmacy I was actually out of refills. The folks there called my doctor, got authorization to refill the prescription, and delivered it to me the next day.

Chris

Christopher S. Danielsen, J.D.
Director of Public Relations
National Federation of the Blind

-----Original Message-----
From: Greater-baltimore [mailto:greater-baltimore-bounces at nfbnet.org] On Behalf Of Bernadette Jacobs
Sent: Wednesday, January 09, 2013 8:16 AM
To: NFB of Maryland Baltimore Chapter Discussion List
Subject: Re: [Greater-baltimore] James Pharmacy will deliver for free and has Script Talk

Hey Gang:

I don't even think Cudos is sufficient to describe my sentiments for James Pharmacy!!!  In a land where Customer Service is nearly nonexistent, These folks are the kind unheard of anymore.  The Friday before Christmas, I went into a Patient First with a raving earache, high fever, (102.5) dizziness, and chills, body aches and horriffic cough.  The doctor who checked me out could barely speak English.  If that wasn't enough, she prescribed meds, only to tell me, that of course, their outfit had run out of everything I needed and she simply said, There's a pharmacy just across Route 40???  Like I'm going to just barrel across Route 40 and get hit because I can't hear things coming or decipher safe crossing???  Not missing a beat, I talked the lady at the front desk into calling thee scripts into James Pharmacy and of course, what do ya know!!!  They delivered them right to my house--Johnny on the Spot!!!  If that wasn't enough, Jackie was so kind the very next week to call me, asking if I was feeling better and if I needed anything else???

when I switched over to James, they actually sent their driver out to me to fetch all my paperwork and they scurried it all back to me the very same day, going over everything with me to make sure I had the right insulin, syringes and the list goes on!!!  I think these people at James Pharmacy had to have been Heaven-sent!  They're phantabulous!!!

Bernie

On 1/8/13, Riccobono, Mark <MRiccobono at nfb.org> wrote:
> I echo good words about these folks. Besides the reasons already 
> stated, I have found their customer service extraordinary compared to 
> what I have received at other pharmacies around town.
>
> --
> From: Greater-baltimore [mailto:greater-baltimore-bounces at nfbnet.org] 
> On Behalf Of Danielsen, Chris
> Sent: Tuesday, January 08, 2013 5:43 PM
> To: NFB of Maryland Baltimore Chapter Discussion List
> Subject: Re: [Greater-baltimore] James Pharmacy will deliver for free 
> and has Script Talk
>
> Some of us are now doing business with this pharmacy. Its owners are 
> fine people and the ScripTalk system works as advertised. It is an 
> automated device that reads aloud information from a special tag 
> affixed to the bottom of the prescription bottle using RFID 
> technology. This includes all the information normally on a 
> prescription label, including name of medication, prescription number, 
> prescribing physician, number of refills, dosage instructions, side 
> effects, and warnings. The ScripTalk service is free to the customer, 
> as are deliveries within the 25 mile area; the customer, or insurer, 
> pays only for the prescription and/or any co-pay. The owners 
> contributed a tray of delicious holiday cookies to our recent chapter 
> Christmas repast. If you are looking for a pharmacy in Baltimore, need 
> accessible prescription information, or both, I urge you to consider doing business with James Pharmacy.
>
> Chris
>
>
> Christopher S. Danielsen, J.D.
> Director of Public Relations
> National Federation of the Blind
>
> -----Original Message-----
> From: Greater-baltimore [mailto:greater-baltimore-bounces at nfbnet.org] 
> On Behalf Of Rovig, Lorraine
> Sent: Tuesday, January 08, 2013 5:26 PM
> To: NFB of Maryland Baltimore Chapter Discussion List
> (greater-baltimore at nfbnet.org)
> Subject: [Greater-baltimore] James Pharmacy will deliver for free and 
> has Script Talk
>
> If this virus going around caught you or a winter cold or some other 
> ailment, consider this pharmacy that is on Light Street, located on 
> the block across the street from the Cross Street Market and just a 
> few doors south. Details:
>
> Free delivery within a 25 mile radius.
> Please call about deliveries that are out of our immediate delivery area.
> Provider of Script Talk Station for the visually impaired.
> We accept most major insurance plans including Medicare Part D plans.
> Monday through Friday 9 a.m. to 7 p.m. and Saturday 9 a.m. to 1 p.m.
>
> James Pharmacy
> 1119 Light Street, Baltimore, MD 21230
> Telephone: 410-752-5810
> Fax: 410-272-5403
> President, Avi Pelta, PD.
> Email: avi at jamespharmacy.com<mailto:avi at jamespharmacy.com>
> And
> Vice President, Jacqueline Kelly
> Email: Jackie at jamespharmacy.com<mailto:Jackie at jamespharmacy.com>
>
> Hope this is of help to our members in the Baltimore area.
>
> Cordially,
>
> Lorraine Rovig, Assistant to Patti Chang, Esq.
> Chairperson, NFB Scholarship Committee NATIONAL FEDERATION OF THE 
> BLIND
> 200 East Wells Street at Jernigan Place Baltimore, MD 21230
> Office:  (410) 659-9314, x2415
> E-mail:  scholarships at nfb.org<mailto:scholarships at nfb.org>
> Website:  www.nfb.org/scholarships<http://www.nfb.org/scholarships>
>
> P. S.: The application period for the NFB Scholarship Program for 2013 
> ends March 31, 2013.
>
> To help us help blind students, text the word BLIND to 85944 to donate 
> $10 to the NFB Imagination Fund via your phone bill anytime.
>
>
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