[GUI-Talk] Question about USBExternal Hard Drive

[Debbi Williamson]

Yes, I have tried more than one USB port. When I plug the drive-in I hear the little beep but then, nothing else happens. The first time, of course, the driver is loaded but I still could not actually see the external drive. I know there must be a solution but I don’t know what it is. I really appreciate the questions that you all are asking and I’m hoping that you can steer me in the right direction.

Sent from my iPhone

> On Nov 1, 2018, at 10:09 AM, Steve Jacobson via GUI-Talk <gui-talk at nfbnet.org> wrote:
> 
> Debbi,
> 
> If I am understanding what you are saying, you had this problem before until your drives were named.  If that is the case, did your friend name the USB drives using your computer?  I don't see why naming them would cause them to show up, but it might change the order in which they appear.  Another thing that I think was suggested when this happened before is to be sure to wait a while after hearing the connect sound before looking for the drive.  Particularly the first time you plug it in, sometimes there are additional drivers that are found and loaded.  This shouldn't take long, but the availability of the drive isn't always immediate.  Also, your virus checker may perform some kind of scan before it lets the drive become visible.
> 
> Now for the stupid questions.  Have you tried different USB ports?  Is there any chance your computer has both USB 2.0 and USB 3.0 ports?  That could change which ports work best for the USB drive.
> 
> 
> --
> From: GUI-Talk <gui-talk-bounces at nfbnet.org> On Behalf Of Debbi Williamson via GUI-Talk
> Sent: Thursday, November 1, 2018 7:41 AM
> To: David Goldfield <david.goldfield at outlook.com>; Discussion of the Graphical User Interface, GUI Talk Mailing List <gui-talk at nfbnet.org>
> Cc: Debbi Williamson <debbi107 at atlanticbb.net>
> Subject: Re: [GUI-Talk] Question about USBExternal Hard Drive
> 
> No, the drive it does not show in the list of drugs. That’s why I have a questions.
> 
> Sent from my iPhone
> 
>> On Nov 1, 2018, at 7:28 AM, David Goldfield via GUI-Talk <gui-talk at nfbnet.org> wrote:
>> 
>> Hi, Debbi.
>> 
>> I don't have access to a Windows 7 machine here at home but I'm wondering if the drive does show up when you open My Computer? In other words, once the drive has been connected and you hear the sound indicating that a USB device was recognized open My Computer, which should display a list of available drives. Depending on how the list is being displayed you may have to press right arrow to navigate through the list of items so don't panic if pressing down arrow doesn't seem to provide any verbal feedback. When you're in this list of drives can you tell me if the new external USB drive appears in the list? If it does I suspect that the fix lies in the Windows autoplay settings. I believe this is located within Control Pan