[humanser] OT Accessibility

[JD TOWNSEND]

Hi Mary:

What a problem.  I once had a similar problem and the answer lay in the MS 
OUTLOOK view menu.  There are some different ways that OUTLOOK displays 
messages.  I would guess, knowing nothing, that your problem may reside 
within the way that MS OUTLOOK's settings are currently set.  My wife, light 
dependent as she is, has had similar difficulties and I've worked them out 
through the View menu.  I'm not sure at all how I resolved the issue though, 
as I just played around until it worked again.
JD Townsend, LCSW
Daytona Beach, Florida, Earth, Sol System
Helping the light dependent to see.

----- Original Message ----- 
From: "Mary Chappell" <mtc5 at cox.net>
To: "'Human Services Mailing List'" <humanser at nfbnet.org>
Sent: Sunday, February 07, 2010 11:37 AM
Subject: Re: [humanser] OT Accessibility


>
> Kathy,
> Thanks for your suggestion. I was only able to access your message through
> having someone with vision read it to me. I use Microsoft Outlook 2007 and
> recently, after the problem began, upgraded to JAWS 11.0. Unfortunately,
> since January 13 I have been on the phone with Freedom, with their design
> team, and countless others. They have connected through tandem on five
> occasions and have not been able to resolve the issue. This is a miserable
> inconvenience. I am enrolled in my final academic class for my doctoral
> program and have the first exam on Tuesday. The JAWS problem is giving me
> the blues because it is keeping me from crucial information. I need to be
> working on my dissertation and can not do it because of this situation.
> Yeah, this  is really posing a problem. Does anyone have a remedy for a
> similar situation?
> Mary
> -----Original Message-----
> From: humanser-bounces at nfbnet.org [mailto:humanser-bounces at nfbnet.org] On
> Behalf Of Kathy McGillivray
> Sent: Sunday, February 07, 2010 9:31 AM
> To: Human Services Mailing List
> Subject: Re: [humanser] OT Accessibility
>
> I'd suggest giving Freedom Scientific a call tomorrow and have them help 
> you
>
> tease it out. There could be lots of things, depending on what email 
> program
>
> you are using and what version of JAWS you are running. Just my two cents.
>
> Kathy McGillivray
> ----- Original Message ----- 
> From: "Mary Chappell" <mtc5 at cox.net>
> To: <blind-counselors at topica.com>; "'Human Services Mailing List'"
> <humanser at nfbnet.org>
> Sent: Sunday, February 07, 2010 8:02 AM
> Subject: [humanser] OT Accessibility
>
>
>> All,
>> I have had virtually no accessibility to email. Though JAWS will announce
>> the sender and subject the body of the email it will not read in any
>> manner.
>> Consequently, I am aware of the receipt of messages but do not know what
>> has
>> been said. To further the problem, even when I am able to have someone
>> else
>> read the message, I am unable to respond or forward because a message
>> notes,
>> "this feature not available in this dialog box." Additionally, I receive
>> the
>> same message when trying to create a new message. I feel cut off and am
>> eager to resolve this issue. Has anyone experienced the same? Any ideas
>> about how to resolve?
>> I am eager to get back to those of you who offered info on North Chicago
>> and
>> working in the VA. The match results for internship residency will come
>> out
>> on February 19 and, if I may be moving to North Chicago and a VA for the
>> next year, I want to learn all I can. Thanks to all who replied to my
>> inquiries in January. I am just burdened by this technology issue and 
>> have
>> been unable to read and respond.
>> Best,
>> Mary Tatum Chappell
>>
>>
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>
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