[il-talk] Fw: Computer issues.

Brian Sumner colaboy1965 at gmail.com
Mon Jan 28 02:07:29 UTC 2019


I think it went through and i got you note.

On Sun, Jan 27, 2019 at 7:32 PM Lin H. via IL-Talk <il-talk at nfbnet.org>
wrote:

> I sent this before.  I didn't get it.  Hope it goes through this time.
> Linda
>
> -----Original Message-----
> From: Lin H.
> Sent: Sunday, January 27, 2019 7:05 PM
> To: Leslie Hamric
> Subject: Re: [il-talk] Computer issues.
>
> Thanks to others who had suggestions.    I just have to call Microsoft to
> make sure my windows 10 upgrade went in my Laptop ok, and set up my e-mail.
> My e-mail  is  kind of there.  But, glad they are there to help too.
> Have a warm safe week all.
> Linda
>
> -----Original Message-----
> From: Leslie Hamric
> Sent: Sunday, January 27, 2019 1:18 PM
> To: NFB of Illinois Mailing List
> Cc: Lin H.
> Subject: Re: [il-talk] Computer issues.
>
> No problem. Like Michal said though, you probably want to upgrade sooner
> rather than later. Glad I   was able to help and that the solution was so
> simple.
>
> Leslie
>
> Sent from my iPhone
>
> > On Jan 27, 2019, at 1:05 PM, Lin H. via IL-Talk <il-talk at nfbnet.org>
> > wrote:
> >
> > Thanks all for the suggextions.  Leslie stopped by  to help, and somehow
> > the Laptop was muted.  That's all it was. Thanks again Leslie for coming
> > by! JAWS 16 seems to work fine with Windows 10.    Thanks again, all,
> for
> > your help!
> > Stay warm and be careful when traveling this week!
> > Sincerely,
> > Linda
> >
> > -----Original Message----- From: Michal Nowicki via IL-Talk
> > Sent: Sunday, January 27, 2019 12:06 PM
> > To: NFB of Illinois Mailing List
> > Cc: Michal Nowicki
> > Subject: Re: [il-talk] Computer issues.
> >
> > Hi Linda,
> >
> > Although JAWS 16 was compatible with the initial release of Windows 10
> > (build 1703), it does not work with later versions of Windows 10. Unlike
> > earlier versions of Windows, Microsoft releases major feature updates to
> > Windows 10 approximately every six months, forcing screen reader
> > developers to update their products to keep up. Because of these
> frequent
> > updates, I strongly recommend you upgrade to JAWS 2019, and that you
> keep
> > JAWS up-to-date going forward.
> >
> > Best,
> >
> > Michal
> >
> > Sent from Mail for Windows 10
> >
> > From: Nancy Gardner via IL-Talk
> > Sent: Sunday, January 27, 2019 11:06 AM
> > To: NFB of Illinois Mailing List
> > Cc: Nancy Gardner
> > Subject: Re: [il-talk] Computer issues.
> >
> > Okay, this doesn't sound as bad as I feared. I'd suggest calling the tech
> > support people at JAWS and get the right way to get JAWS going by typing
> > in
> > the right thing in the RUN box. That, unless someone else on the list
> > knows
> > the magic thing to put in the RUN box.
> >
> >
> > -----Original Message----- From: Lin H. via IL-Talk
> > Sent: Sunday, January 27, 2019 10:50 AM
> > To: NFB of Illinois Mailing List
> > Cc: Lin H.
> > Subject: Re: [il-talk] Computer issues.
> >
> > Hi Bob.    Well, the Laptop I'm talking about already had windows 10 on
> > it.
> > It's only over a year old, but, hasn't really been used.    When I
> called
> > F
> > S on Thursday, the guy tanndamly upgraded my JAWS 16t o the highest
> > upgrade
> > of 16.    I will try the hot keys.      I also did already try the run
> and
> > typed Jaws 16.  That did not work.
> > Thanks Andrew too!
> > Any other suggestions might help too!
> > Thanks!
> > Linda
> >
> > -----Original Message----- From: Robert Gardner via IL-Talk
> > Sent: Sunday, January 27, 2019 10:35 AM
> > To: NFB of Illinois Mailing List
> > Cc: Robert Gardner
> > Subject: Re: [il-talk] Computer issues.
> >
> > Hi Linda
> >
> > I'm no expert, but here's what I know, or think I know:
> >
> > First of all, not all versions of JAWS 16 will work with Windows 10. You
> > need version  JAWS 16.0.4350 or higher. Or in other words, the first,
> > earliest versions of JAWS 16 won't work with Windows 10.
> >
> > Secondly, was your laptop a Windows 10 machine to begin with? Seems to
> me
> > I
> > remember your laptop was a Windows 7 machine. If you are updating from
> > Windows 7 to Windows 10 with JAWS 16 on it, that can be a very tricky
> > process. I believe you were supposed to uninstall early versions of JAWS
> > 16,
> > then update to Windows 10, then install a later version of JAWS 16. I'm
> > going on my memories from some years ago, and I may have that all wrong.
> >
> > It's common practice to set up a hotkey to start JAWS, but I don't know
> if
> > that was ever done on your computer. That is usually alt-control-j.
> >
> > One can also start JAWS by typing in something like "jaws16" in the RUN
> > box.
> > Maybe someone else on the list can tell you exactly how to do that. The
> > last
> > time I tried to do that, I couldn't get it to work and realized I'd
> > forgotten exactly how to do that.
> >
> > Inyour situation I think you need some sighted help or someone blind who
> > is
> > familiar with Windows Narrator, which will have the computer talking to
> > you
> > (but not like JAWS). Also, someone in those categories could get a
> > 40-minute
> > trial version of JAWS2019 going to see exactly where your computer is.
> >
> > All in all, if that was my computer, I'd consider I've got a mess on my
> > hands. Again, maybe someone on the list is more knowledgeable on this
> than
> > me.
> >
> > BobGardner
> >
> >
> > -----Original Message----- From: Lin H. via IL-Talk
> > Sent: Sunday, January 27, 2019 9:29 AM
> > To: NFB of Illinois Mailing List
> > Cc: Lin H.
> > Subject: [il-talk] Computer issues.
> >
> > Hello everyone,
> > I am having some issues with a newer Laptop I have.    My husband put
> JAWS
> > 16 in it, and other programs.    I called F S the other day,  and they
> > upgraded JAWS 16.    Then, I had to call Microsoft to upgrade windows 10,
> > cause the Laptop hasn’t been used since early last year.
> > After the download and upload of windows 10, which took 6 hours, my JAWS
> > stopped talking.    I called F S and they said JAWS 16 isn’t compatible
> > with
> > Windows 10.  They said I’d have to upgrade to JAWS 19.      I heard that
> > Jaws 16  is compatible with Windows 10.   Is it possible that I shut off
> > JAWS by accident?
> > What keys should I hit to see if JAWS will go back on?
> > Thanks for any help or any other suggestions.
> > Sincerely,
> > Linda
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