[Job-Listings] FW: Job Posting - Secretary 1

Fri Oct 22 03:50:33 UTC 2021

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>Iowa Department for the Blind
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>Iowa Department for the Blind Logo
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>Secretary 1
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>Location: Des Moines, IA
>Salary Minimum: $32,884.80
>Salary Maximum: $47,860.80
>Job Type:  Full-time
>Agency:  131 Iowa Department for the Blind
>Job Number: 22-01146
>Post Close Date:  November 4, 2021
>Point of Contact:  <mailto:keri.osterhaus at blind.state.ia.us>Keri Osterhaus
>To 
>Apply: 
><https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL3d3dy5nb3Zlcm5tZW50am9icy5jb20vY2FyZWVycy9pb3dhL2pvYnMvMzI4MDkzMi9zZWNyZXRhcnktMT9kZXBhcnRtZW50JTVCMCU1RD0xMzErSW93YStEZXBhcnRtZW50K2Zvcit0aGUrQmxpbmQmcGFnZXR5cGU9am9iT3Bwb3J0dW5pdGllc0pvYnMmc29ydD1Qb3NpdGlvblRpdGxlJTdDQXNjZW5kaW5nJnV0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.tD9pWXJCckQAjf5g8KyR65HL0_ln7U4lrQ4nRc7KjW8/s/894646797/br/114404463743-l>Secretary 
>1
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>Job Description:
>
>Only applicants who meet the Minimum 
>Qualification Requirements and meet all 
>selective requirements will be placed on the eligible list.
>
>The Iowa Department for the Blind (IDB) is 
>seeking a detail-oriented, organized and 
>flexible office professional to support our 
>programs.  We are looking for someone who is 
>motivated and passionate to join a team 
>prioritizing the success of individuals who are 
>blind to achieve success in employment.
>
>Duties and responsibilities to include the following:
>Customer Service and Office Management
>Completes and accurately responds to client or 
>customer requests for appointments; schedule 
>appointments and capture contact information.
>Provides quality satisfaction and accuracy in 
>responses and documentation of client service inquiries.
>Performs inbound and outbound client and 
>customer service support for the vocational 
>rehabilitation program via phone, email, text, and/or video conferencing.
>Manages office/receptionist duties to include, 
>but are not limited to: greeting walk–ins and 
>scheduling clients, answering phones, opening 
>and routing mail, emailing correspondence, faxing, routing and filing.
>Case Management Support
>Closely monitors the receipt of reports/medical 
>records needed for counselors to make eligibility determinations.
>Assists and supports the Vocational 
>Rehabilitation Counselors in meeting successful employment outcomes.
>Under direction of the counselor, coordinates 
>and schedules appointments, medical 
>examinations, evaluations, facility and 
>educational training and other services.
>Authorizations and Service Provision
>Prepares, records, and processes authorizations 
>and invoices, referrals, logs, letters and other 
>correspondences for client services.
>Responds to vendor inquiries regarding authorizations and payment status.
>Follow-up on past due authorizations and 
>coordinates with counselors to correct errors.
>Monitors and reviews client participation in 
>training programs to ensure collection of 
>appropriate documentation for authorizations; 
>contact training providers and clients to gather missing documentation.
>Maintain Client Case Files
>Organizes and maintains open and closed files.
>Performs and monitors all electronic filing 
>processes, including daily review of all new case documents.
>Assists with case filing processes or research 
>for closed or to-be transferred paper case files.
>Reviews technical aspects of case records to 
>ensure they are in compliance with federal, 
>state, and agency documentation requirements.
>
>It is the policy of the Department for the Blind 
>to conduct background checks on all finalist 
>candidates prior to any offer of employment.
>
>
>Note: The ability to read, write and speak Spanish is preferred.
>
>The State of Iowa is an Equal Opportunity/Affirmative Action Employer.
>
>
>
>Selectives
>
>Selective 081:
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>A typing score of 60 or greater as demonstrated 
>by the completion of a typing examination 
>authorized by the Iowa Department of 
>Administrative Services – Human Resources Enterprise.
>
>AND
>
>Selective 207:
>
>6 months’ experience, 12 semester hours, or a 
>combination of both in applying analysis and 
>judgment to find and solve problems of grammar, 
>spelling, punctuation, substance, format, 
>organization, and style by altering, adapting, 
>or refining content of publications, mass 
>mailings, forms, or other material. Includes 
>reviewing text for inconsistencies and rewriting 
>text to improve accuracy, clarity, coherence, consistency, and effectiveness.
>
>Minimum Qualification Requirements
>
>Experience equal to one year of full-time clerical or closely related work;
>OR
>
>post high school course work in an accredited 
>secretarial, business, or closely related 
>curriculum may be substituted for the required 
>experience on a month-for-month basis;
>OR
>
>completion of thirty (30) semester (or 
>equivalent) hours of undergraduate college level 
>course work may be substituted for the one year of required experience;
>OR
>
>certification from the State of Iowa 
>Administrative Assistant Certificate Program 
>will substitute for six months of the required experience;
>OR
>
>employees with current continuous experience in 
>the state executive branch that includes permanent status as a Typist–Advanced.
>
>For additional information, please click on this 
><https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL2Rhcy5pb3dhLmdvdi9zaXRlcy9kZWZhdWx0L2ZpbGVzL2hyL2RvY3VtZW50cy9jbGFzc19hbmRfcGF5L0pvYkNsYXNzRGVzY3JpcHRpb25zL1NlY3JldGFyeTEtMDAwMjUtOTAwMjUucGRmP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.-Ls6HaEOzEz2tiSOniTQTEKnKNxUefk2NcUq7aqo1Yo/s/894646797/br/114404463743-l>link 
>to view the job description. 
><https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL2dldC5hZG9iZS5jb20vcmVhZGVyLz91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkifQ.qPNhQ_LJrugoVcN6_KG1w25eTrru4X1dJht9AqT-ibo/s/894646797/br/114404463743-l>(Download 
>PDF reader)
>
>
>
>Additional Qualification Requirements
>
>Please Note:
>*****During the Covid-19 pandemic to meet the 
>Typing Selective, you must provide and submit 
>with your online application.  If you do not 
>have a test, we understand not all IowaWorks 
>have reopened across the state, schools and 
>other places are closed to take tests, we are 
>temporarily allowing ONLINE tests. Many free and 
>reliable tests can be found by searching 
>online.  A site that has been popular amongst 
>applicants is 
><https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwOi8vc3BlZWR0eXBpbmdvbmxpbmUuY29tLz91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkifQ.gkDF5ZIsWnKsCWMF9MconXnb3xxbkLmk8YqYXayu8xc/s/894646797/br/114404463743-l>speedtypingonline.com. 
>You may also use 
><https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDYsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwOi8vdHlwaW5nLmNvbS8_dXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5In0.Kd96WpOPt2ihHX12Svll6tTB1o9nUoLdUtIRlHy4Wss/s/894646797/br/114404463743-l>typing.com 
>or 
><https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwOi8vdHlwaW5ndGVzdC5jb20vP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.6Yrn1N7gU3KCLhRU6aQp15Oomb67tmxCQFQd1M2HYM4/s/894646797/br/114404463743-l>typingtest.com. 
>The test can be accepted if it is witnessed by 
>another person and it has met the 
>requirements/guidelines on the document submitted.
>
>These guidelines must be met and need to be on the typing document you submit:
>Gross number of words typed in a five minute timed test
>Number of errors
>Net words per minute (one point deduction for each error)
>Your name and date must be on the document submitted to this office.
>And it must be signed off by a witness or 
>another person not just from the typing website's electronic signature.
>You may attach the document to the online application.
>A proud partner of the american job center network
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>
>Phone: 515-281-1333
>E-mail: <mailto:information at blind.state.ia.us>information at blind.state.ia.us
>
>Iowa Department for the Blind
>524 Fourth Street
>Des Moines, IA 50309-2364
>
>
>
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