[nabs-l] from Learning Ally: new audio tutorial on downloading books

[Jedi]

Without having listened to the downloads, this message seems like a 
band-aid than a real attempt at solving the problem. I hope I'm wrong 
about this.

Respectfully,
Jedi

Original message:

> Dear NABSters:

> Based on your feedback, Learning Ally has developed a set of audio 
> tutorials to make it easy to download LA's digital DAISY audiobooks. 
> For  users of screen readers especially, it's like having a coach right 
> at your side, walking you through the process. In fact, the coach is 
> Kristen Witucki, a blind JAWS user who is  coordinator in LA's product 
> support area. Here's the message from Learning Ally; try the new 
> tutorials and let us know how they work for you. I also will be 
> participating in  the NABS Washington Seminar on Feb. 6 to  meet you 
> individually and continue the conversation.

> Many thanks,
> Annemarie Cooke
> for Learning Ally

> ****************

> January 26, 2012



> Dear Member:

> We value your input and feedback regarding accessibility and screen 
> readers with Learning Ally products and services. Please know that we 
> continually work to improve our offerings for our members.

> As we work through the process, we have created an audio tutorial to 
> assist you with getting started using our new Audiobook Manager. Each 
> audio clip provides detailed instructions to download, install and use 
> the online bookshelf features and is accessible while using a screen 
> reader to download a book.

> Please bookmark the link provided to help you through the download 
> process: 
> http://www.LearningAlly.org/959<http://tr.subscribermail.com/cc.cfm?sendto=http%3A%2F%2Fwww%2Elearningally%2Eorg%2FTraining%2DSupport%2FLearning%2DAlly%2DBookShelf%2Dand%2DAudiobook%2DManager%2FLearning%2DAlly%2DAudiobook%2DManager%2Dscreen%2Dreader%2Daudio%2Dinstructions%2F959%2F&tempid=1042a9ae349447f08223eb6f30de375e&mailid=b9adff9ecd124e8c94c4f1a8d1df0917>

> In an effort to provide even greater support we have set up a mailbox 
> that goes directly to our Product Support Coordinator. She is an 
> employee and long-term Learning Ally member who is blind, as well as a 
> Learning Ally National Achievement Award winner. If you have any 
> specific questions or feedback on accessibility and screen-readers with 
> Learning Ally products or services, please email 
> bvidialogue at learningally.org<mailto:bvidialogue at learningally.org>.

> Thank you for your understanding as we continue to improve our service.

> Sincerely,

> Stephanie Turner
> Customer Support Manager


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