[nabs-l] from Learning Ally: new audio tutorial on downloadingbooks

[Nicole B. Torcolini at Home]

Perhaps you shouldn't make judgments before investigating more.

----- Original Message ----- 
From: "Jedi" <loneblindjedi at samobile.net>
To: <nabs-l at nfbnet.org>
Sent: Thursday, January 26, 2012 12:34 PM
Subject: Re: [nabs-l] from Learning Ally: new audio tutorial on 
downloadingbooks


> Without having listened to the downloads, this message seems like a 
> band-aid than a real attempt at solving the problem. I hope I'm wrong 
> about this.
>
> Respectfully,
> Jedi
>
> Original message:
>
>> Dear NABSters:
>
>> Based on your feedback, Learning Ally has developed a set of audio 
>> tutorials to make it easy to download LA's digital DAISY audiobooks. For 
>> users of screen readers especially, it's like having a coach right at 
>> your side, walking you through the process. In fact, the coach is Kristen 
>> Witucki, a blind JAWS user who is  coordinator in LA's product support 
>> area. Here's the message from Learning Ally; try the new tutorials and 
>> let us know how they work for you. I also will be participating in  the 
>> NABS Washington Seminar on Feb. 6 to  meet you individually and continue 
>> the conversation.
>
>> Many thanks,
>> Annemarie Cooke
>> for Learning Ally
>
>> ****************
>
>> January 26, 2012
>
>
>
>> Dear Member:
>
>> We value your input and feedback regarding accessibility and screen 
>> readers with Learning Ally products and services. Please know that we 
>> continually work to improve our offerings for our members.
>
>> As we work through the process, we have created an audio tutorial to 
>> assist you with getting started using our new Audiobook Manager. Each 
>> audio clip provides detailed instructions to download, install and use 
>> the online bookshelf features and is accessible while using a screen 
>> reader to download a book.
>
>> Please bookmark the link provided to help you through the download 
>> process: 
>> http://www.LearningAlly.org/959<http://tr.subscribermail.com/cc.cfm?sendto=http%3A%2F%2Fwww%2Elearningally%2Eorg%2FTraining%2DSupport%2FLearning%2DAlly%2DBookShelf%2Dand%2DAudiobook%2DManager%2FLearning%2DAlly%2DAudiobook%2DManager%2Dscreen%2Dreader%2Daudio%2Dinstructions%2F959%2F&tempid=1042a9ae349447f08223eb6f30de375e&mailid=b9adff9ecd124e8c94c4f1a8d1df0917>
>
>> In an effort to provide even greater support we have set up a mailbox 
>> that goes directly to our Product Support Coordinator. She is an employee 
>> and long-term Learning Ally member who is blind, as well as a Learning 
>> Ally National Achievement Award winner. If you have any specific 
>> questions or feedback on accessibility and screen-readers with Learning 
>> Ally products or services, please email 
>> bvidialogue at learningally.org<mailto:bvidialogue at learningally.org>.
>
>> Thank you for your understanding as we continue to improve our service.
>
>> Sincerely,
>
>> Stephanie Turner
>> Customer Support Manager
>
>
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