[nabs-l] Greyhound Website Accessibility

Lavonya Gardner hotdancer1416 at gmail.com
Thu Sep 27 15:37:30 UTC 2012


I do not greyhound servos much. I wen to a convention one year and I was told that I  was incapable of getting food because I am blind. I laughed   At the tantrum being thrown as I proved them wrong. 

Sent from my iPad

On Sep 27, 2012, at 7:04, Mary Fernandez <trillian551 at gmail.com> wrote:

> Hi Arielle and all,
> I took Greyhound once last summer, and I also had to call to get my
> ticket bought. Then, I realized that the PDF they sent would not open
> on any computer,  and called them back. Their customer service left
> quite a lot to be desired, and since I have never used their company
> again. I guess other blind people either call or have someone else buy
> the ticket. Their website is one of the worst I've seen.
> Mary
> 
> On 9/26/12, Arielle Silverman <arielle71 at gmail.com> wrote:
>> If no one can access the site with screen readers then we should let
>> national know about this.
>> Arielle
>> 
>> On 9/26/12, Cindy <clb5590 at gmail.com> wrote:
>>> I have the same problem as you. I had to call the 800 number to buy my
>>> tickets. But like you, I also know other blind people who take Greyhound
>>> on
>>> a regular basis. So I'm wondering if I am missing something or if all of
>>> us
>>> have to call the number. Cindy
>>> 
>>> Sent from my iPhone
>>> 
>>> On Sep 26, 2012, at 4:34 PM, Arielle Silverman <arielle71 at gmail.com>
>>> wrote:
>>> 
>>>> Hi all,
>>>> I'm trying to look at the Greyhound bus schedules online, but when I
>>>> try to use their trip planner, when I enter all the necessary
>>>> information  and click the "Search Schedules" link, nothing happens.
>>>> There is also an option to bring up a pop-up calendar or clock to
>>>> select my travel dates and times, but nothing happens when I click
>>>> those links either. I am wondering if the website is forcing me to use
>>>> the pop-up calendar and clock to select my dates and times instead  of
>>>> entering them manually, and if the pop-ups are not accessible. Have
>>>> others had success using the Greyhound site? I know blind people who
>>>> have used Greyhound before, so am wondering if there's something I'm
>>>> missing or if their site changed and is no longer accessible with
>>>> JAWS. Thanks!
>>>> Arielle
>>>> 
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>> 
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> 
> 
> -- 
> Mary Fernandez
> Emory 2012
> "A pioneer is not someone who makes her own soap. She is one who takes
> up her burdens and walks toward the future."
> --
> Laurel Thatcher Ulrich
> 
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