[nabs-l] Greyhound Website Accessibility

Cynthia Bennett clb5590 at gmail.com
Thu Sep 27 22:22:56 UTC 2012


Steven:

Thanks for the work around. It really does work. Just think, every
time you enter something, go up to the top of the page and select
whatever option is available. For example, I typed Seattle as my
departure city, and Seattle, WA or Seattle Amtrak WA appeared at the
top. Similarly, I manually typed my departure date into the edit box,
and then i clicked on the open calendar popup link. The month of
October popped up at the top of the page and I was able to select my
departure date, and I did the same for the return. Pressing space to
select things and initiate the search definitely works instead of
pressing enter if you are one of those people like me who tends to try
enter first out of habit.

Cindy

On 9/27/12, Lavonya Gardner <hotdancer1416 at gmail.com> wrote:
> I do not greyhound servos much. I wen to a convention one year and I was
> told that I  was incapable of getting food because I am blind. I laughed
> At the tantrum being thrown as I proved them wrong.
>
> Sent from my iPad
>
> On Sep 27, 2012, at 7:04, Mary Fernandez <trillian551 at gmail.com> wrote:
>
>> Hi Arielle and all,
>> I took Greyhound once last summer, and I also had to call to get my
>> ticket bought. Then, I realized that the PDF they sent would not open
>> on any computer,  and called them back. Their customer service left
>> quite a lot to be desired, and since I have never used their company
>> again. I guess other blind people either call or have someone else buy
>> the ticket. Their website is one of the worst I've seen.
>> Mary
>>
>> On 9/26/12, Arielle Silverman <arielle71 at gmail.com> wrote:
>>> If no one can access the site with screen readers then we should let
>>> national know about this.
>>> Arielle
>>>
>>> On 9/26/12, Cindy <clb5590 at gmail.com> wrote:
>>>> I have the same problem as you. I had to call the 800 number to buy my
>>>> tickets. But like you, I also know other blind people who take
>>>> Greyhound
>>>> on
>>>> a regular basis. So I'm wondering if I am missing something or if all
>>>> of
>>>> us
>>>> have to call the number. Cindy
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Sep 26, 2012, at 4:34 PM, Arielle Silverman <arielle71 at gmail.com>
>>>> wrote:
>>>>
>>>>> Hi all,
>>>>> I'm trying to look at the Greyhound bus schedules online, but when I
>>>>> try to use their trip planner, when I enter all the necessary
>>>>> information  and click the "Search Schedules" link, nothing happens.
>>>>> There is also an option to bring up a pop-up calendar or clock to
>>>>> select my travel dates and times, but nothing happens when I click
>>>>> those links either. I am wondering if the website is forcing me to use
>>>>> the pop-up calendar and clock to select my dates and times instead  of
>>>>> entering them manually, and if the pop-ups are not accessible. Have
>>>>> others had success using the Greyhound site? I know blind people who
>>>>> have used Greyhound before, so am wondering if there's something I'm
>>>>> missing or if their site changed and is no longer accessible with
>>>>> JAWS. Thanks!
>>>>> Arielle
>>>>>
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>>
>>
>> --
>> Mary Fernandez
>> Emory 2012
>> "A pioneer is not someone who makes her own soap. She is one who takes
>> up her burdens and walks toward the future."
>> --
>> Laurel Thatcher Ulrich
>>
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-- 
Cynthia Bennett
B.A. Psychology, UNC Wilmington

clb5590 at gmail.com
828.989.5383




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