[nabs-l] Greyhound Website Accessibility

[Jason Meddaugh]

The website is accessible with NVDA, though I believe there may be some 
issues with other screen readers. The problem seems to be a box that pops up 
after submitting your departure and arrival cities.

This brings back the debate of where the company's responsibility ends and 
the screen readers' begins.
It does appear that the latest version of the site is following documented 
design techniques, but many screen readers have not yet implemented these 
features. I'm not saying the Greyhound website is perfect, but the fault may 
not all be on their end, as much as I want to blame them for this.

I recommend keeping NVDA installed as a backup screen reader, as it does 
seem to handle some websites better than the others. Then you can bring up 
NVDA, get around the problem website, and then return to your normal screen 
reader.



Best Regards,
Jason Meddaugh
A T Guys
Your Assistive Technology Experts
(269) 216-4798
http://www.ATGuys.com
----- Original Message ----- 
From: "Arielle Silverman" <arielle71 at gmail.com>
To: "National Association of Blind Students mailing list" 
<nabs-l at nfbnet.org>
Sent: Wednesday, September 26, 2012 9:45 PM
Subject: Re: [nabs-l] Greyhound Website Accessibility


> If no one can access the site with screen readers then we should let
> national know about this.
> Arielle
>
> On 9/26/12, Cindy <clb5590 at gmail.com> wrote:
>> I have the same problem as you. I had to call the 800 number to buy my
>> tickets. But like you, I also know other blind people who take Greyhound 
>> on
>> a regular basis. So I'm wondering if I am missing something or if all of 
>> us
>> have to call the number. Cindy
>>
>> Sent from my iPhone
>>
>> On Sep 26, 2012, at 4:34 PM, Arielle Silverman <arielle71 at gmail.com> 
>> wrote:
>>
>>> Hi all,
>>> I'm trying to look at the Greyhound bus schedules online, but when I
>>> try to use their trip planner, when I enter all the necessary
>>> information  and click the "Search Schedules" link, nothing happens.
>>> There is also an option to bring up a pop-up calendar or clock to
>>> select my travel dates and times, but nothing happens when I click
>>> those links either. I am wondering if the website is forcing me to use
>>> the pop-up calendar and clock to select my dates and times instead  of
>>> entering them manually, and if the pop-ups are not accessible. Have
>>> others had success using the Greyhound site? I know blind people who
>>> have used Greyhound before, so am wondering if there's something I'm
>>> missing or if their site changed and is no longer accessible with
>>> JAWS. Thanks!
>>> Arielle
>>>
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