[nabs-l] experiencing an email problem with braillenote apex

[Karl Martin Adam]

Hi Sophie,

I used to have problems like that when I had dial-up internet.  
e-mails longer than a couple pages just wouldn't send, but since 
I switched to WIFI I haven't had any problems anymore.  I would 
suggest going to a coffy shop or something and trying to send it 
from there in case your problem has something to do with your 
internet access point.  Other than that, you could try switching 
to a different e-mail provider, I use Gmail, which is free and 
has never given me any problems.  Or if all else fails, you could 
send your e-mail by going online to your providers website and 
writing the e-mail in the web browser instead of using keymail.

Hope this helps,
Karl

 ----- Original Message -----
From: Sophie Trist via nabs-l <nabs-l at nfbnet.org
To: nabs <nabs-l at nfbnet.org
Date sent: Wed, 10 Dec 2014 17:44:40 -0600
Subject: [nabs-l] experiencing an email problem with braillenote 
apex

Dear NABS,

In the past few days, I've begun to experience a problem with
email onmy braillenote apex. I'm trying to send a very long email
to someone, and every time I try to send it, my braillenote
displays an error message. When the intended recippient of the
email checks their inbox, they find the message there, but it has
been cut off at a certain point. I tried all the resets and
nothiing changed. Yesterday, I called Humanware, and they told me
that it was a problem with my email provider, not the
braillenote. Should I contact them, or do you have any other
suggestions? All help is appreciated.

Yours,
Sophie

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