[nabs-l] Problem with KNFB Reader

[Greg Aikens]

Hi Miso,
I have been pretty successful with the app on an iPhone 5. It definitely takes some practice. Control how much text is scanned by raising or lowering the phone. Have you played with the leveling feature? It gives you a vibration when the phone is not level. I didn’t realize how much I was tilting the phone but leveling it has improved my results greatly. 


> On Dec 26, 2014, at 12:36 AM, Miso Kwak via nabs-l <nabs-l at nfbnet.org> wrote:
> 
> HI all,
> I purchased KNFB Reader today since it had discounted price. I have been experimenting with the app for a little while and at this point I am considering to file a report in hope of getting refund.
> At first it was really hard to take a good picture because the app was keep saying no text found when I knew clearly that there is a text on the paper I was taking picture of.
> When I took a good enough picture it would have a lot of broken text - enough so that I was having a hard time understanding most of the time. I am also not sure how to control how much text it is capturing per picture.
> Has anyone else experienced this kind of problem?
> Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is a factor?
> Right now I am considering to report and request refund from iTunes store but should I also consider discussing this matter with the KNFB Reader development team?
> Miso Kwak
> 
> 
> 
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