[nabs-l] Problem with KNFB Reader

David Andrews dandrews at visi.com
Fri Dec 26 06:30:21 UTC 2014


Your experience is not typical.  As to the amount of text, if you 
take a good picture you will get all of the current page.  You can 
join the reader-users page and get good advice:

http://www.nfbnet.org/mailman/listinfo/reader-users_nfbnet.org

Dave

At 11:36 PM 12/25/2014, you wrote:
>HI all,
>I purchased KNFB Reader today since it had discounted price. I have 
>been experimenting with the app for a little while and at this point 
>I am considering to file a report in hope of getting refund.
>At first it was really hard to take a good picture because the app 
>was keep saying no text found when I knew clearly that there is a 
>text on the paper I was taking picture of.
>When I took a good enough picture it would have a lot of broken text 
>- enough so that I was having a hard time understanding most of the 
>time. I am also not sure how to control how much text it is 
>capturing per picture.
>Has anyone else experienced this kind of problem?
>Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is a factor?
>Right now I am considering to report and request refund from iTunes 
>store but should I also consider discussing this matter with the 
>KNFB Reader development team?
>Miso Kwak

         David Andrews and long white cane Harry.
E-Mail:  dandrews at visi.com or david.andrews at nfbnet.org





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