[nabs-l] Problem with KNFB Reader

[Miso Kwak]

Thank you for the feedback.
Carl, I see...
Greg, Yes I think the tilt guidance feature is helpful.
Based on my understanding, does no vibration mean that the phone is 
level with my page?
Dave, thanks for the link. I will check it out.
As for broken text is it most likely because the picture quality is 
poor?
Miso

-----Original Message-----
From: David Andrews <dandrews at visi.com>
To: Miso Kwak <kwakmiso at aol.com>; National Association of Blind 
Students mailing list <nabs-l at nfbnet.org>
Sent: Thu, Dec 25, 2014 10:30 pm
Subject: Re: [nabs-l] Problem with KNFB Reader

Your experience is not typical.  As to the amount of text, if you
take a good picture you will get all of the current page.  You can
join the reader-users page and get good advice:

http://www.nfbnet.org/mailman/listinfo/reader-users_nfbnet.org

Dave

At 11:36 PM 12/25/2014, you wrote:
>HI all,
>I purchased KNFB Reader today since it had discounted price. I have
>been experimenting with the app for a little while and at this point
>I am considering to file a report in hope of getting refund.
>At first it was really hard to take a good picture because the app
>was keep saying no text found when I knew clearly that there is a
>text on the paper I was taking picture of.
>When I took a good enough picture it would have a lot of broken text
>- enough so that I was having a hard time understanding most of the
>time. I am also not sure how to control how much text it is
>capturing per picture.
>Has anyone else experienced this kind of problem?
>Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is a 
factor?
>Right now I am considering to report and request refund from iTunes
>store but should I also consider discussing this matter with the
>KNFB Reader development team?
>Miso Kwak

         David Andrews and long white cane Harry.
E-Mail:  dandrews at visi.com or david.andrews at nfbnet.org