[nabs-l] Problems Updating to IOS7.11 on my iPhone 5

[Mikayla Gephart]

I always plug in when doing updates.

Sent from my iPad

> On May 1, 2014, at 1:52 PM, Steve Jacobson <steve.jacobson at visi.com> wrote:
> 
> Helga,
> 
> When you are doing the download, are you connected to WI-FI?  Arielle mentioned that a slow internet connection 
> could be the problem, and it is even possible that the download can't occur on your cell connection depending upon 
> your plan and your signal level.  Also, as I recall, the process may not start if your battery is below a certain 
> level so you might have to have the battery fully charged or possibly have your phone connected to AC power.  I 
> think I ran into that once, but believe there was a message to that effect when it happened to me.  
> 
> Best regards,
> 
> Steve Jacobson
> 
>> On Thu, 1 May 2014 00:01:11 -0400, helga.schreiber26 at gmail.com wrote:
>> 
>> Hi Arielle. I was trying to download it since yesterday, but it didn't work! 
>> I actually never download it before it told me that it was dimned. 
>> Yesterday, my iPhone told me that there was a new update, and I decided to 
>> download it. So I went to software update. And I went to the download and 
>> install button, the dimned message was already there without me even 
>> downloading the update first! I don't know what's going on! Hope to hear 
>> from you soon.Thanks and God bless!! :)
> 
>> -----Original Message----- 
>> From: Arielle Silverman
>> Sent: Wednesday, April 30, 2014 11:19 PM
>> To: National Association of Blind Students mailing list
>> Subject: Re: [nabs-l] Problems Updating to IOS7.11 on my iPhone 5
> 
>> Hi Helga, I know once you've started a download, if you try to tap the
>> button again VoiceOver says dimmed. I'm guessing maybe you had a slow
>> Internet connection so it was trying to download but failing? Perhaps
>> try again at a different time of day or a different location and after
>> re-starting your phone, and see if you still have the problem? I'm not
>> sure what else it would be. I hope this helps!
>> Arielle
> 
>>> On 4/30/14, helga.schreiber26 at gmail.com <helga.schreiber26 at gmail.com> wrote:
>>> Hi all, this is Helga. How are you all? Does anyone here work in the apple
>>> store? Just curious! Iâ¬"m having a problem doing the IOS7.11 update on my
>>> iPhone 5. I actually did all my updates before this one very wellwithout
>>> having any problems at all, but now Iâ¬"m having an issue where I canâ¬"t
>>> download it for some reason that I donâ¬"t know! Just to let you know,
>>> whenever I double tap on the download and install button, VoiceOver tells 
>>> me
>>> that is dimn. I really donâ¬"t know what is going on! Before it never told 
>>> me
>>> that is dimn. All my updates downloaded and installed successfully! I will
>>> really like to have this new update since it contains improvements, bug
>>> fixes, and security updates. I wil really appreciate it a lot, if yu could
>>> help me with this. Hope to hear from you soon. Thanks so much and God
>>> bless!!
> 
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