[nabs-l] Uber

cape.amanda at gmail.com cape.amanda at gmail.com
Sat Jan 23 21:22:11 UTC 2016


Thanks for the info. If you order it, how do you make sure the driver knows to let you know when they arrive?
Amanda

> On Jan 23, 2016, at 2:58 PM, Kaiti Shelton via nabs-l <nabs-l at nfbnet.org> wrote:
> 
> Hi, Amanda,
> 
> From what I understand the majority of complaints against Oober have
> come about because of issues regarding denial of service to guide dog
> users.  While I cannot personally speak to that as I do not use a dog,
> I can say that I know plenty of people who use Oober and who do not
> encounter problems.  I personally have never had an issue with drivers
> that I felt was terrible, and if the driver has given me what I don't
> consider to be polite and reasonable service I don't feel bad about
> not giving them a 5 star rating at the end of my trip (I've only given
> anything but a 5 once and the guy got a 3 for being rude when I asked
> him to take what I knew to be a shorter route and he argued with me
> about it).
> 
> I also think the more you use Oober the more you learn about the
> drivers in your area.  I have pretty good relationships with some of
> the drivers I've used consistently, and usually if I find a new driver
> who is pretty good I'll suggest that they check out the area around my
> university as a tip.  It might be a little self-serving because it
> increases my own odds of getting a helpful driver, but it is a huge
> area of service for Oober and the more experienced drivers like to
> hang around here already sometimes.
> 
> Hope this helps,
> 
>> On 1/23/16, Amanda via nabs-l <nabs-l at nfbnet.org> wrote:
>> Hi,
>> I have been thinking about using über and am wondering if its service to
>> blind customers has improved. Does anyone have experiences?
>> Thanks,anda
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> 
> 
> -- 
> Kaiti Shelton
> University of Dayton-Music Therapy
> President, Ohio Association of Blind Students 2013-Present
> Secretary, The National Federation of the Blind Performing Arts
> Division 2015-2016
> 
> "You can live the life you want; blindness is not what holds you back!"
> 
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