[nabs-l] Uber

[minh ha]

The issue with Uber, and Lyft to some extent is the fact that many
drivers deny service to guide dog handlers. As a guide dog handler
myself, I stopped using Uber a couple years ago because it was not
worth my time, effort, and money to use a service that worked only 20%
of the time. Lyft is a much better service for guide dog handlers in
my opinion, but it's no where near perfect. If you are a cane user, I
don't think getting an Uber would pose any issues for you.

Minh

On 1/23/16, Kaiti Shelton via nabs-l <nabs-l at nfbnet.org> wrote:
> Hi, Amanda,
>
> From what I understand the majority of complaints against Oober have
> come about because of issues regarding denial of service to guide dog
> users.  While I cannot personally speak to that as I do not use a dog,
> I can say that I know plenty of people who use Oober and who do not
> encounter problems.  I personally have never had an issue with drivers
> that I felt was terrible, and if the driver has given me what I don't
> consider to be polite and reasonable service I don't feel bad about
> not giving them a 5 star rating at the end of my trip (I've only given
> anything but a 5 once and the guy got a 3 for being rude when I asked
> him to take what I knew to be a shorter route and he argued with me
> about it).
>
> I also think the more you use Oober the more you learn about the
> drivers in your area.  I have pretty good relationships with some of
> the drivers I've used consistently, and usually if I find a new driver
> who is pretty good I'll suggest that they check out the area around my
> university as a tip.  It might be a little self-serving because it
> increases my own odds of getting a helpful driver, but it is a huge
> area of service for Oober and the more experienced drivers like to
> hang around here already sometimes.
>
> Hope this helps,
>
> On 1/23/16, Amanda via nabs-l <nabs-l at nfbnet.org> wrote:
>> Hi,
>> I have been thinking about using über and am wondering if its service to
>> blind customers has improved. Does anyone have experiences?
>> Thanks,anda
>> _______________________________________________
>> nabs-l mailing list
>> nabs-l at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> nabs-l:
>> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/crazy4clarinet104%40gmail.com
>>
>
>
> --
> Kaiti Shelton
> University of Dayton-Music Therapy
> President, Ohio Association of Blind Students 2013-Present
> Secretary, The National Federation of the Blind Performing Arts
> Division 2015-2016
>
> "You can live the life you want; blindness is not what holds you back!"
>
> _______________________________________________
> nabs-l mailing list
> nabs-l at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> nabs-l:
> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/minh.ha927%40gmail.com
>


-- 
Minh Ha
Boston College | Lynch School of Education '16
minh.ha927 at gmail.com

"All men dream, but not equally. Those who dream by night in the dusty
recesses of their minds, wake in the day to find that it was vanity:
but the dreamers of the day are dangerous men, for they may act on
their dreams with open eyes, to make them possible." T. E. Lawrence