[nabs-l] problem with BN touch

[Vejas]

Do you have the files for which you need access stored on a memory card of some sort? If so, you could take out the card and put it into your computer.
Vejas   

> On Oct 6, 2016, at 18:22, Jessica Dail via NABS-L <nabs-l at nfbnet.org> wrote:
> 
> Hi,
> I tried as you suggested, but nothing happened.
> Does anyone else have any other ideas?
> I need access to it tonight.
> Thanks,
> Jessica
> 
> -----Original Message-----
> From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Hope Paulos via
> NABS-L
> Sent: Thursday, October 6, 2016 9:09 PM
> To: 'National Association of Blind Students mailing list'
> <nabs-l at nfbnet.org>
> Cc: Hope Paulos <hope.paulos at gmail.com>
> Subject: Re: [nabs-l] problem with BN touch
> 
> I looked in the user manual to see if I could assist you. I don't see
> anything about resetting the device. The best solution I can give you is to
> call Humanware technical support tomorrow. 
> Can you unplug it and see if it'll turn off? I'm sure there's a way to reset
> it but I don't own the product.
> I wish I could be of more help. 
> 
> -----Original Message-----
> From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Jessica Dail
> via NABS-L
> Sent: Thursday, October 06, 2016 8:57 PM
> To: nabs-l at nfbnet.org
> Cc: Jessica Dail
> Subject: [nabs-l] problem with BN touch
> 
> Hi,
> 
> I'm having a serious issue with my BN touch.
> 
> It's currently turned on, locked, and plugged int.
> 
> I have it plugged into my computer, because I'm working on my computer at
> the moment.
> 
> When I try to get into my device, I get the message, "enabling keysoft.
> 
> I can't even turn my device off.
> 
> What can I do?
> 
> Thanks,
> 
> Jessica
> 
> "
> 
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