[NABS-L] BrailleSense 6 cursrrouting buttons not working

[Shane Popplestone]

Vejas,
You've probably already tried this, but I ran into something similar, 
except all my keys weren't responding, so let's try a trick I was given 
by hims support over the phone.
On the front of the sense 6, is a switch, this is the locking switch, 
it's on the very left hand side of the front edge.
Slide this switch all the way to the left, the sense 6 will either 
speak, braille, or both, the message, depending on your settings, all 
keys locked.
Then slide that same switch back to the right, and the sense 6 will 
either speak, braille, or both, depending on settings, the message, 
unlocked.
Does this resolve your issue?
Shane Popplestone
vice president of the Ohio Association of blind students
co-chair of the ohio newsline committee
member of the Grater Akron Chapter
member of Ohio Association of Guide Dog users
spopplestone.nfb at gmail.com
You can live the life you want!


------ Original Message ------
>From "Vejas Vasiliauskas via NABS-L" <nabs-l at nfbnet.org>
To nabs-l at nfbnet.org
Cc "Vejas Vasiliauskas" <alpineimagination at gmail.com>
Date 3/28/2023 8:10:34 PM
Subject [NABS-L] BrailleSense 6 cursrrouting buttons not working

>Hi everyone,
>I recently sent in my BrailleSense 6 for repair, for some issues it has been having. I got it back today, and the original issues seem to have been resolved, but the cursor routing buttons are not working. I have tried rebooting the device, but they still aren't working. I looked through the settings to see if there was any way I could reactivate them, but they still don't work.
>I have emailed HIMS and will hear back hopefully tomorrow, but I was wondering in the mean-time if anyone else has had this issue with their cursor and if they were able to fix it.
>Thanks,
>Vejas
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