[nagdu] interesting experience with Frontier Airlines

[David Andrews]

Yeh but watch out for those free drinks!

Dave

At 11:31 PM 7/6/2009, you wrote:
>Hey Dave!!
>
>At the very least, Gabe should get first class seating, don't you think??
>(smile)
>
>Liz and seeing Eye dog Gabe
>----- Original Message -----
>From: "David Andrews" <dandrews at visi.com>
>To: "NAGDU Mailing List,the National Association of Guide Dog Users"
><nagdu at nfbnet.org>
>Sent: Monday, July 06, 2009 4:37 PM
>Subject: Re: [nagdu] interesting experience with Frontier Airlines
>
>
> > With all that information, they should give the dog frequent flyer points!
> >
> > Dave
> >
> > At 10:26 AM 7/6/2009, you wrote:
> >>hello all,
> >>
> >>I wanted to relate an experience that I just had while confirming my
> >>upcoming flight to Denver on Wednesday.
> >>
> >>I contacted the airline to notify them that I will be traveling with my
> >>Seeing Eye dog.
> >>
> >>The person who took my call asked for the name and breed of my dog. I
> >>asked her why it was necessary to provide that information, as I have
> >>never been asked about that from other airlines.
> >>She said it was part of the procedure. I told her that I was not required
> >>to give that information, and that the only requirement was that my dog
> >>was identified as a service animal by means of the harness, id card, etc.
> >>However, out of curiosity, I answered the questions because I wanted to
> >>know specifically what was asked of service animal owners by Frontier
> >>Airlines.
> >>I was asked to provide my dog's name,and then the reservationist wanted to
> >>know if my dog was a German shepherd. I said that the dog is a lab golden
> >>retriever cross.
> >>So, I think my next step should entail calling Frontier's consumer affairs
> >>department to discuss this policy further, as i believe there could be
> >>potential discrimination against a dog handler, if for instance he/she
> >>uses a German shepherd.
> >>What are thoughts from friends on list??
> >>
> >>Thanks,and have a great day.
> >>
> >>Liz and Seeing Eye dog Gabe
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> >
> > David Andrews and white cane Harry.
> >
> >
> >
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