[nagdu] Southwest Airlines: Customers with Disabilities

[Margo and Arrow]

Well, that's great, but, this lea"es loopholes open for crew members to state the dog would obsthuct evacuation unless the dog is in the bulkhead or whatever designated seating they designate.

Southwest should have a clause stating that people are not required to sit with their assistance animals in the bulkhead but can choose their seating except for exit rows, I guess.

Margo and Arrow

----- Original Message -----
From: Steven Johnson <blinddog3 at charter.net>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" nagdu at nfbnet.org
Date: Wednesday, December 26, 2012 7:02 pm
Subject: [nagdu] Southwest Airlines: Customers with Disabilities

>
>
> Cindy,
> You may already have this information, but their on-line information states:
> 
> Trained Assistance Animals
> 
> Southwest Airlines welcomes trained assistance animals on all of our
> flights. Except when too large to be safely accommodated, a trained
> assistance animal traveling with and providing assistance to a Customer with
> a disability will be accommodated in the aircraft cabin. In accordance with
> federal safety regulations, the animal must be positioned so as not to
> obstruct Customers' expeditious evacuation in the unlikely event of an
> emergency.
> 
> 
> http://www.southwest.com/html/customer-service/unique-travel-needs/index-pol
> ._html
> 
> 
> 
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