[nagdu] Story on US air years ago

[Larry D. Keeler]

Sounds like that particular flight was a nightmare though!  I rarelty fly 
because I have little money and lots of time!  I usually take trains, busses 
or cars.  Also, lots of shoe transport!  When I do fly, I don't usually care 
where I sit as long as noone bugs Holly and I.  The only time I flew with 
Holly, folks were more curious than rude.  And my son was not happy because 
he had to be in school and couldn't see Holly and I come off the plane! 
Then, dogs coming off of public transportation was new to him.  Now, I think 
he's used to it!  He still might try to get out of school to see it though!
----- Original Message ----- 
From: "marilyn" <t21114 at optonline.net>
To: "nagdu" <nagdu at nfbnet.org>
Sent: Monday, November 26, 2012 9:17 AM
Subject: [nagdu] Story on US air years ago


> Years ago I use to fly US Air every few month to VA to visit a friend just 
> with my guide dog, Never had a problem. This one time my husband decided 
> to join me. I always changed planes at the DC airport. This people on the 
> plane that was suppose to leave a few hours before my plane to the same 
> destination had plane problems so they were on my plane. When we board 
> someone was in my seat (bulk head ) I explained and the man was rude and 
> said it was his seat from the plane. The stewardess asked what the problem 
> was and I explained. She said I could sit in another seat and my husband 
> could sit in a different one. She sat me by the emergency exit door. then 
> she came back and said I have to move because blind people can't sit by 
> the emergency exit. I argued with her. then she said people are getting 
> mad at me because the plane can't take off until I move. She then got on 
> the loud speaker and said would anyone want to change seats with this 
> blind woman and her dog. I was appalled! My husband said a few choice 
> words to her and he was going to change seats when  a man next to me said 
> he would change seats. the plane was dead silence. Now i am sitting next 
> to a very large man who was taking up part of me seat and he said he 
> couldn't move over anymore. My dog was sticking out a little as she 
> couldn't move anywhere. the stewardess came over and said the plane can't 
> take off with the dogs tail and a little of the back sticking out in the 
> isle. I explained the dog couldn't move anymore and she would see for 
> herself. She started to push my dog with her foot to get her the small 
> part of her back sticking out in move. I told her if she ever touches my 
> dog to push it again with her foot I would call the police when we land. 
> She finally left and we took off. the man next to me felt bad.
> When we landed I am usually one of the first people off the plane but this 
> stewardess started to let people get off and they were stepping on my dog 
> who had no room. Finally a man stopped the line of people and said let 
> this lady and her guide dog get off the plane. My husband was blocked by 
> the crowd so he could help me. I finally got off . We put a formal 
> complaint in to US air. I got an apology letter and two 50 dollar vouchers 
> the next time I flew.  I have flown US air for many years and never had a 
> problem . I have flown Southwest as a direct flight out to JFK with no 
> problems. US Air also flies puppy's for GDF to other states and they are 
> very good. I have met the staff that transports them.
> Marilyn and Anna
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