[nagdu] City Hall experience.

[Kaye Kipp]

Well, I would if it were me.  That guard obviously needs to be informed.  

Kaye

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Deanna Lewis via
nagdu
Sent: Tuesday, July 28, 2015 6:57 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users
(nagdu at nfbnet.org)
Cc: Deanna Lewis
Subject: [nagdu] City Hall experience.

Hi,
I had an interesting experience yesterday at City Hall in downtown
Cincinnati. I was down there participating in our 25th Anniversary ADA event
and walk. Before the walk started, I went into City Hall to use the
bathroom. I have been inside there several times before. There was a
security officer by the front door, and I asked him if it was alright to use
the bathroom.
He asked, "Is that a service dog?"
Me, "Yes, he is a guide dog" and I pointed to his harness, which has Guide
Dogs for the Blind written all over it.
He said, "I need to see his tags,"
What tags??? I have never been asked that before. I had the feeling that he
meant he wanted to see his ID. I don't typically carry his GDB ID card on
me, since they legally can't ask for that. So, the only tags I could think
of were his name tag, microchip tag, and GDB tag on his collar. So, I showed
him his collar with the tags. That seemed to satisfy him and we went ahead
and headed through the building.
I just found this whole experience as bizarre and irritating. I mean, of all
places, City Hall should know the service dog laws! LOL Funny that this
occurred just before the ADA celebration. We still have a very long road
ahead of us.
I'm wondering if I should call down to City Hall and speak to the guard's
supervisor?
Deanna and Mambo

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