[nagdu] Uber and the ADA

[David Andrews]

I would report my problems to whatever body 
oversees/licenses transportation like taxi's in your community.

Dave

At 06:59 PM 5/25/2015, you wrote:
>What kinds of issues have you had with Uber. I 
>reported them, too, and I am skeptical as to 
>what difference it makes. They may tell the 
>"partner", but they don't claim to have that 
>much sway over them. The woman was very nice, 
>but I'm underwhelmed by the experience, and 
>very, very disappointed. Up until now I had had 
>no problem particularly. I have heard there are 
>others here, but I haven't heard anything 
>specific. Cindy -----Original Message----- From: 
>nagdu [mailto:nagdu-bounces at nfbnet.org] On 
>Behalf Of Rebecca Ilniski via nagdu Sent: 
>Monday, May 25, 2015 6:06 PM To: NAGDU Mailing 
>List, the National Association of Guide Dog 
>Users Cc: Rebecca Ilniski Subject: Re: [nagdu] 
>Uber and the ADA I have had few problems here in 
>Philadelphia. If I do, I just report them at the 
>support address. The responses that I've gotten 
>have been satisfactory with the few issues I've 
>had. Most drivers have been wonderful here thus 
>far. Oober must be different in various areas 
>when they should be consistent across the board. 
>Rebecca and Zeb email: rilniski at gmail.com 
>twitter: zebs_mom Facebook: 
>www.facebook.com/rebeccai5 sent from my  IPhone 
>On May 25, 2015, at 3:58 PM, Buddy Brannan via 
>nagdu <nagdu at nfbnet.org> wrote: That's 
>definitely a whole lot of nothing. To be fair, 
>I've had similar problems with the regulated 
>taxis, but not here in Erie. No problems with 
>Uber here in Erie either. Not yet anyway. -- 
>Buddy Brannan, KB5ELV - Erie, PA Phone: 
>814-860-3194 Mobile: 814-431-0962 Email: 
>buddy at brannan.name > On May 25, 2015, at 3:47 
>PM, Aleeha Dudley via nagdu <nagdu at nfbnet.org> 
>wrote: > > We definitely did. The only response 
>was “we’ll have our team reach out to the 
>driver.” A.K.A. a whole lot of nothing. > 
>Aleeha Dudley and Seeing Eye Dog Dallas > Vice 
>President, Ohio Association of Guide Dog Users > 
>Vice President, Ohio Association of Blind 
>Students > Both proud divisions of the National 
>Federation of the Blind of Ohio > Email: 
>blindcowgirl1993 at gmail.com 
><mailto:blindcowgirl1993 at gmail.com> > Phone: 
>937-733-0525 > The National Federation of the 
>Blind knows that blindness is not the 
>characteristic that defines you or your future. 
>Every day we raise the expectations of blind 
>people, because low expectations create 
>obstacles between blind people and our dreams. 
>You can live the life you want; blindness is not 
>what holds you back. > “The wind of heaven is 
>that which blows between a horse’s ears.” - 
>Arabian proverb > >> On May 25, 2015, at 3:03 
>PM, Buddy Brannan via nagdu <nagdu at nfbnet.org> 
>wrote: >> >> I hope y'all are reporting these 
>instances to support at uber.com 
><mailto:support at uber.com> so they, first, have 
>the opportunity to do something about it and 
>second, so they can't deny it's happening. >> >> 
>-- >> Buddy Brannan, KB5ELV - Erie, PA >> Phone: 
>814-860-3194 >> Mobile: 814-431-0962 >> Email: 
>buddy at brannan.name 
><mailto:buddy at brannan.name> >> >> >> >> >>> On 
>May 25, 2015, at 12:00 PM, Aleeha Dudley via 
>nagdu <nagdu at nfbnet.org 
><mailto:nagdu at nfbnet.org>> wrote: >>> >>> I have 
>also joined the club of guide dog users denied 
>by uber. I was waiting for a ride outside of a 
>restaurant in Columbus, and needed to be 
>downtown for a panel in a half hour. The driver 
>pulled up, but we could not find him. The person 
>I was with, also blind, but not with a dog, 
>called the driver to see where he was. The 
>driver said he saw us, hung up the phone, and 
>cancelled the ride. As a result, I was late and 
>not a very happy camper. >>> This just 
>frustrates me that they can try to skate around 
>the law, but the drivers say, at least the good 
>ones do, that they have received a memo about 
>service animals. >>> >>> Aleeha Dudley and 
>Seeing Eye Dog Dallas >>> Vice President, Ohio 
>Association of Guide Dog Users >>> Vice 
>President, Ohio Association of Blind 
>Students >>> Both proud divisions of the 
>National Federation of the Blind of Ohio >>> 
>Email: blindcowgirl1993 at gmail.com 
><mailto:blindcowgirl1993 at gmail.com><mailto:blindcowgirl1993 at gmail.com 
><mailto:blindcowgirl1993 at gmail.com>> >>> Phone: 
>937-733-0525 >>> The National Federation of the 
>Blind knows that blindness is not the 
>characteristic that defines you or your future. 
>Every day we raise the expectations of blind 
>people, because low expectations create 
>obstacles between blind people and our dreams. 
>You can live the life you want; blindness is not 
>what holds you back. >>> “The wind of heaven 
>is that which blows between a horse’s ears.” 
>- Arabian proverb >>> >>>> On May 25, 2015, at 
>10:37 AM, Marianne Denning via nagdu 
><nagdu at nfbnet.org> wrote: >>>> >>>> Please keep 
>us informed. >>>> >>>>> On 5/25/15, Cindy Ray 
>via nagdu <nagdu at nfbnet.org> wrote: >>>>> Well, 
>I've joined the ranks of dog users denied the 
>Uber ride because a >>>>> driver saw my dog and 
>quickly cancelled before I could find his car. 
>It was >>>>> in the parking lot of a restaurant. 
>I complained to them. But I also >>>>> mentioned 
>it to Michael Hingson because of the suits in 
>California. Someone >>>>> from Uber called me at 
>10:00 last night; I thought this to be 
>unreasonable >>>>> and asked that they call me 
>at another time. They claim they will 
>today. >>>>> Cindy >>>>> >>>>> >>>>> 
>-----Original Message----- >>>>> From: nagdu [mailto:nagdu-

         David Andrews and long white cane Harry.
E-Mail:  dandrews at visi.com or david.andrews at nfbnet.org