[NAGDU] Uber cancels again

Star Gazer pickrellrebecca at gmail.com
Fri Aug 12 16:41:54 UTC 2022


			So how do you resolve that if you call the cops and they swear it’s a civil matter when it isn't? 

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Jody ianuzzi via NAGDU
Sent: Friday, August 12, 2022 9:42 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Jody ianuzzi <thunderwalker321 at gmail.com>
Subject: Re: [NAGDU] Uber cancels again

No, it was not a civil matter! Chances are that your state statute covers the public access issue as well as the ADA. Many lawn Forssman people think that it is simply a civil matter when it is not

JODY

To Boldly Go  🖖🏻 


thunderwalker321 at gmail.com 

"What's within you is stronger than what's in your way."  NO BARRIERS  Erik Weihenmayer

> On Aug 12, 2022, at 8:36 AM, Al Sten-Clanton via NAGDU <nagdu at nfbnet.org> wrote:
> 
> It wasn't uber or Lyft, but when the Fung Wah bus company refused to 
> take me because of my guide dog, the cops did come, but said they 
> couldn't force Fung Wah to take me because it was a civil law matter.  
> During the wonderful and exciting case that arose from this, I never 
> heard that the cops could have done more.  One of them did drive my 
> wife and me to a nearby Amtrak station, so we made the trip anyway.  
> (Note:  the saga began on 15 January 2004.)
> 
> 
> Incidentally, our case did make the news, so you might have heard of it.  We won a considerable award, technically, but never got a penny because the company crashed here and went elsewhere after losing its appeals.
> 
> 
> If any state has criminal penalties for this sort of thing, that might indeed be a help.
> 
> 
> Al
> 
> 
>> On 8/12/22 08:11, Tracy Carcione via NAGDU wrote:
>> Hi Jodi.
>> Sorry, won't work.  They don't stop; they just drive by.  Or, in my case, cancel as soon as they suspect I might have a dog with me.
>> Tracy
>> 
>> 
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Jody 
>> ianuzzi via NAGDU
>> Sent: Thursday, August 11, 2022 3:28 PM
>> To: NAGDU Mailing List, the National Association of Guide Dog Users
>> Cc: Jody ianuzzi
>> Subject: Re: [NAGDU] Uber cancels again
>> 
>> It is in violation of state statute and the ADA to deny someone a 
>> ride. Perhaps it is time to call the police each and every time and 
>> have them charged with a misdemeanor
>> 
>> JODY
>> 
>> To Boldly Go  🖖🏻
>> 
>> 
>> thunderwalker321 at gmail.com
>> 
>> "What's within you is stronger than what's in your way."  NO BARRIERS  
>> Erik Weihenmayer
>> 
>>>> On Aug 11, 2022, at 3:25 PM, Al Sten-Clanton via NAGDU <nagdu at nfbnet.org> wrote:
>>> 
>>> Yeah, this business is utterly frustrating.  Before Uber and Lyft, there were cabs and at least one bus company that screwed us this way.
>>> 
>>> Particular to Uber and Lyft and their ilk, though, what more particular things do you think we should do?  I've been away from law for a long time, so I don't know what remedies we might still have.
>>> 
>>> Best!
>>> Al
>>> 
>>> 
>>> -----Original Message-----
>>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Michael Hingson 
>>> via NAGDU
>>> Sent: Thursday, August 11, 2022 2:35 PM
>>> To: 'NAGDU Mailing List, the National Association of Guide Dog 
>>> Users' <nagdu at nfbnet.org>
>>> Cc: Michael Hingson <mike at michaelhingson.com>
>>> Subject: Re: [NAGDU] Uber cancels again
>>> 
>>> They simply don't care. Uber has demonstrated that time and time again. The question is what are we as an organization going to do differently to address the problem?
>>> 
>>> 
>>> Best Regards,
>>> 
>>> 
>>> Michael Hingson
>>> 
>>> -----Original Message-----
>>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Cindy Ray via 
>>> NAGDU
>>> Sent: Thursday, August 11, 2022 11:19 AM
>>> To: NAGDU Mailing List, the National Association of Guide Dog Users 
>>> <nagdu at nfbnet.org>
>>> Cc: Cindy Ray <cindyray at gmail.com>
>>> Subject: Re: [NAGDU] Uber cancels again
>>> 
>>> Don’t these guys realize that you know they cancelled. You are not living in a vacuum?
>>> Cindy Ray
>>> cindyray at gmail.com <mailto:cindyray at gmail.com>
>>> 
>>> 
>>>> On Aug 11, 2022, at 12:20 PM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> wrote:
>>>> 
>>>> I took Igloo to the vet today to get a heartworm test so I can 
>>>> order him more meds.  When I was done, I sent for an Uber.  When I 
>>>> got a driver, I messaged him to say to come around to the back 
>>>> parking lot of the animal clinic, since it's hard to find.  I also 
>>>> said I'm blind and to call out to me.  Shortly afterwards, that 
>>>> driver cancelled.  I really doubt it was a coincidence.
>>>> 
>>>> Perhaps I should have added that I have a service dog?
>>>> 
>>>> Last time I tried to complain about a driver cancelling when he saw 
>>>> I have a service dog, I got no satisfaction at all.  Clearly Uber 
>>>> is no longer interested, even as much as they ever were.
>>>> 
>>>> It's becoming a trend.
>>>> 
>>>> Tracy
>>>> 
>>>> 
>>>> 
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>>>> m
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