[NAGDU] Airport Service Animal Relief Areas

[nellie at culodge.com]

Hello Jackie,

When I flew through Tampa, there was absolutely no relieving area at all inside.  I had to get a TSA agent to take us back outside, across the back lot where the airport trucks were loading luggage to and from planes.  Thankfully it was not raining, and we were not running behind because the total endeavor took about 30 minutes.  When I got home, I contacted the disability office at the airport to complain.  They did respond back and said I was not the first one to complain.  They also were looking into building one inside, no idea if they ever did or not.
I have been to about 15 different relieving areas over they years, unfortunately the great majority of them are just like what you described in Cleveland.

I would think every airport has a disability contact office/person which you can find on their specific web site.

HTH, Janell and Occupaws guide dog, Dash


-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Jackie via NAGDU
Sent: Wednesday, February 14, 2024 9:10 AM
To: NAGDU Users <nagdu at nfbnet.org>
Cc: Jackie <schiemja at gmail.com>
Subject: [NAGDU] Airport Service Animal Relief Areas

I am from Cleveland Ohio and their service animal relief area is very tiny and elevated that I feel like if my guide stepped on it, it would collapse. Has anyone found this problem at their airport and if so have you addressed it with the airport? Who should I contact to try and get a relief area made for service animals, not just a little 10 lb dog? 

Second question, I fly into Orlando a lot and have not been able to find the relief area. Does anyone know where it is? I’ve asked TSA agents and they say they don’t know. 

Very frustrating! Any advice or help would be greatly appreciated!

Jackie
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