[NFB-DB] IRS ID.me Verification

[Leisa Gary]

Hello,

I was an IRS customer representative. Are you not able to get through the online IRS system to get transcripts? I know that some people cannot do this based on not passing a credit check, but are you not able to get into the online system? Also, are you not able to get your transcripts after calling them?

Thank you, 



Leisa Sekhon

> On Feb 5, 2022, at 11:27 AM, Stuart Salvador via NFB-DB <nfb-db at nfbnet.org> wrote:
> 
> Hello fellow NFB-DB members, Stuart here.
> 
> Have any of you been able to get through ID.me verification to access
> any services with the IRS? ID.me requires photos with very specific
> parameters or video of your face again with specific instructions as
> to what your face needs to do. The instructions are not accessible to
> JAWS in Windows 10 or VoiceOver on iOS 15, and it's not realistic my
> residual vision to do this right so it's a barrier to access. I don't
> know what anyone else's experiences may have been with ID.me. If
> you've encountered any problems, please let me know as I plan to write
> my representatives and senators this upcoming week. When I do, I want
> to include as many stakeholders and issues as possible so they know
> this is not OK to restrict IRS services needed to do taxes. My
> particular issue was in getting an online transcript which I use every
> year to file taxes because many of my tax forms like 1099 come in tiny
> print and no option that is accessible to me so this helps me get all
> my numbers and accounts right. I can't certify under penalty of
> perjury my tax return filing is 100% correct and accurate based on
> what others tell me my tax reports say due to limits on my
> understanding and
> possibility of human error. That is a burden to place on my loved ones
> in the event something was entered incorrectly, so the online
> transcript allows me to know how to file correctly and is critical for
> me to maintain that independence as you cannot defer legal liability
> if there were to be a mistake when you file no matter how much you pay
> tax professionals it's always back to you unless a simply calculation
> error is covered by their contract and things like that (yet that only
> reimburses you for any financial losses, it doesn't remove the federal
> liability you have the taxes are correct). Thanks very much for any
> feedback or assistance, and for anyone else that does (or knows how
> best to) advocate on this topic, too.
> 
> EOM
> 
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