[Nfb-krafters-korner] Lion Brand website

Jessica Dail jldail13 at gmail.com
Sat Mar 18 17:44:55 UTC 2017


Hi,I can try to draft something. What would you like it to say? 

Sent from my iPhone

> On Mar 18, 2017, at 1:38 PM, Henry Osborne via Nfb-krafters-korner <nfb-krafters-korner at nfbnet.org> wrote:
> 
> Lion Brand took a site that was accessible to us and made it almost impossible to even navigate.
> Now, I usually call the customer service department to place my orders, and, when the representative asks if there is anything that he or she can help me with I say yes, make the site accessible again. I usually get the response that they are working on it, or he or she will pass the message on.
> 
> -----Original Message----- From: Annette Carr via Nfb-krafters-korner
> Sent: Saturday, March 18, 2017 1:07 PM
> To: rstrite at gmail.com ; 'List for blind crafters and artists'
> Cc: Annette Carr
> Subject: Re: [Nfb-krafters-korner] Lion Brand website
> 
> Hi Rebecca,
> 
> Both Krafters Korner and another group I belong to, as well as many
> individuals including me,  have contacted Lion Brand and brought this and
> other issues with their website to their attention.  We are constantly told
> that they are working on it, but we are yet to see action.  I think it has
> been about a year now.
> 
> Annette
> 
> 
> -----Original Message-----
> From: Nfb-krafters-korner [mailto:nfb-krafters-korner-bounces at nfbnet.org] On
> Behalf Of Rebecca Strite via Nfb-krafters-korner
> Sent: Saturday, March 18, 2017 9:02 AM
> To: 'List for blind crafters and artists'
> Cc: Rebecca Strite
> Subject: [Nfb-krafters-korner] Lion Brand website
> 
> Good morning,
> 
>               It is always enjoyable to read individual's responses to the
> Wednesday questions.  In a  couple responses to this week's question,  I
> picked up several people mentioned how they wish Lion Brand website would
> describe the yarn colors again.  I  am wondering if Lion Brand  is aware of
> how many low vision or blind individuals use their yarn and how beneficial
> the descriptions are. I  am wondering if people from Krafters Korner were to
> write to Lion Brand  not in a  sense of complaining but  more in a  sense of
> making the company aware of the situation. Maybe it would make a  difference
> and the yarn descriptions  would return.
> 
> Rebecca Strite
> 
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