[Nfb-seniors] Subject: Access lift and Uber by land line touch tone phone

Thu Feb 2 15:50:39 UTC 2017

Hi all!      I forgot the senior e-mail address, so I'm putting my question 
here.  Sorry.
This message is for Robert Leslie Newman.
Hi Robert!
I tried to get to your thought provoker link, and it said the page could not 
be found.
Is there a different link to it now?
Thank you
Linda H

-----Original Message----- 
From: Janie Degenshein via NFB-Seniors
Sent: Sunday, January 29, 2017 8:53 AM
To: NFB Senior Division list
Cc: Janie Degenshein
Subject: Re: [Nfb-seniors] Subject: Access lift and Uber by land line touch 
tone phone

Perhaps someone on this will give it a try
I will post when we get any definitive answer

-----Original Message----- 
From: Cindy Ray via NFB-Seniors
Sent: Sunday, January 29, 2017 9:47 AM
To: 'NFB Senior Division list'
Cc: Cindy Ray
Subject: Re: [Nfb-seniors] Subject: Access lift and Uber by land line touch
tone phone

I wonder how you can find what cities it is in. It seems to be across the
country, but it would be nice to be specific. I wonder if it costs  more
than just using LIFT or Uber.

Cindy

-----Original Message-----
From: NFB-Seniors [mailto:nfb-seniors-bounces at nfbnet.org] On Behalf Of Janie
Degenshein via NFB-Seniors
Sent: Saturday, January 28, 2017 7:45 AM
To: nfb seniors div list <nfb-seniors at nfbnet.org>
Cc: Janie Degenshein <jdegen16 at comcast.net>
Subject: [Nfb-seniors] Subject: Access lift and Uber by land line touch tone
phone

Got this info and shared with our nfbnj seniors list serve and thought it
worthy to share here as well Enjoy folks and please share with others
Subject: Access lift and Uber by land line touch tone phone

1. New Way to Use Uber and Lyft Without a Smartphone:

      GoGo is an automated hotline that lets people use Uber and Lyft
without needing a smartphone.

     Uber and Lyft are available nationally; when you use GoGoGrandparent,
we'll send you whichever one is cheapest at the time that you make your
request for a ride. Their prices are typically up to 40 percent less than
the cost of a cab.

      Using GoGo is simple: callers call from a number they have registered
with us and hear a menu of options. They can press 1 for a car to be sent to
pick them up from their home, 2 for a car to be sent to pick them up where
we dropped them off last, or 0 to speak with an operator for a custom pickup
location. Once the driver arrives, they tell the driver where they want to
go. When you make a request, a car shows up at your door within fifteen
minutes, typically less.

      To register free of charge, please call (855) 464-6872 or visit
<gogograndparent.com/register>.

              2. Faq — GoGoGrandparent
banner

GoGoGrandparent

navigation region

HOME

HOW IT WORKS

FEATURES

FAMILY UPDATES

PRICING

SIGN UP

navigation region end

banner end

main region

FREQUENTLY ASKED QUESTIONS

What’s GoGoGrandparent?

That’s us! We’re a fast, affordable and convenient transportation solution
for folks that want to safely maintain their independence.

What do I need?

You need a touch tone telephone that can call 1 (855) 464-6872. We highly
recommend riders have a cell phone so they can always be reached.

Are walkers and wheelchairs okay?

Walkers and foldable wheelchairs are no problem, as long as you can transfer
yourself into a car without assistance. Let an operator know and they’ll add

the appropriate notation to your account.

Who are the drivers?

We work with Uber & Lyft to ensure that you can get affordable rides within
15 minutes. GoGo operators communicate, screen and supervise drivers to make

sure every ride completes safely and successfully.

When should I speak with an operator?

Operators are available 24/7 to give quotes, schedule rides in advance and
answer any questions that you have. Call and Press 0 to speak with an
operator.

Can I cancel my ride?

To cancel a ride, call us and Press 9. Cancel within 5 minutes of ordering
to avoid a fee.

How much does it cost?

We charge a small concierge fee plus Uber/Lyft’s fare. We quote you the fare
every time you call. Our partners’ rates can change when demand is high
(this

happens rarely and returns to normal in a few minutes). You do not pay the
driver, and they do not know the total cost of the trip. After the trip, we’ll

charge the card you have on file and call or email you with how much was
charged.

Should I tip?

Most people do not tip, except in the cases where they ask a driver to wait
or lift something up.

Who do I give my destination to?

Usually the driver, but if their equipment is giving them trouble Press 0 to
give it to an operator.

Who is GoGoGrandparent for?

Our rides are for independent adults who want to maintain their lifestyle.
Some members use us to reduce the amount & type of driving they do (such as

driving at night or going unfamiliar places), while others use us as their
complete car replacement. Everyone enjoys the convenience of having
affordable

transportation on-call.

How do I register?

Get ready for your first ride by registering for free at gogograndparent.com
or by calling us toll-free at 1 (855) 464-6872 and Press 2.

How long will I have to wait for my ride?

Driver availability depends on your location, the time of day, and number of
other rides being requested. In the majority of cases, your ride will arrive

within 15 minutes -- so be ready to leave when you call!

Can I schedule a ride in advance?

Yes, but most folks call us 15 minutes before they need to leave.  We highly
recommend you do the same. That being said to schedule a trip in advance
Press

0 to speak with an operator.

Why are rides more expensive during peak demand?

Our vendors fares may change to encourage more drivers to come onto the
road. This change is calculated automatically based on how many requests
were made

in a specific location in the prior two minutes.  Peak demand is
recalculated rapidly, so usually by waiting just 5 - 10 minutes, it’ll go
away.

Can someone else ride with me?

Yes! Up to four people can share one car at no extra charge.

Will the driver wait while I complete my appointment?

You may ask your driver to wait but you will be charged for the time. To
keep your ride affordable it’s best to give us a call when you’re ready to
return

and Press 2 for a car to the last place you were dropped off. We’ll get a
driver there in 15 minutes or less.

What type of vehicle will I ride in?

A 4-door sedan. Prior to your ride, we will tell you the vehicle type/color,
license plate, and driver name that you should expect.

Are rides available in my area?

To check availability in your zip code, visit our website at
gogograndparent.com or give us a call.

What are your hours of operation?

You can speak to an operator 24 hours a day, 7 days a week.

And how far can I go?

You can take a trip 100 miles in any direction.

What should I do if I have a question during my ride?

You can call an operator at any time. Just call our number and Press 0.

Do you pick up at airports?

Yes, but depending on the airport there may be a special “pick up location”
where you will have to meet our drivers. For most airports the operator will

be able to help you find your location, but in all airports the driver will
be able to tell you where to go. You can call your driver at any time by
Pressing

3.

Are you an emergency medical transportation service?

Lots of folks use us to get to doctor’s appointments but we are no
replacement for an ambulance in the event of an emergency.

--------------------------------------------------------------------------------

What is this about?

Limited beta feature only available in select locations. On demand delivery
from any restaurant or store near your area.

How do I order delivery?

Call (855) 464-6872 and...

-Press 3 for meals

-Press 4 for groceries

-Press 5 for general delivery

How do I know what is available?

It depends on your location. The first time you call, your operator will go
through the options available to you.

Can I see the food?

We'll list the top 5 lunch/dinner meals in your area. You can also press 0
for an operator to get something else you're craving delivered!

When do I need to order?

Depending on your location, it'll either be the same day or the previous
day.

My question wasn't answered, what should I do?

Call and press 0 for an operator!

--------------------------------------------------------------------------------

We will be adding more and more services soon!

Feel free to call us at (855) 464-6872 and offer any suggestions you may
have!

main region end

“Old age has its pleasures, which, though different, are not less than the
pleasures of youth.” -W. Somerset Maugham

--------------------------------------------------------------------------------
_______________________________________________
NFBNJ mailing list
NFBNJ at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfbnj_nfbnet.org
To unsubscribe, change your list options or get your account info for NFBNJ:
http://nfbnet.org/mailman/options/nfbnj_nfbnet.org/jdegen16%40comcast.ne
Keep Smiling,
Janie Degenshein
Happiness isn't having what you want, but wanting what you already have!
Facilitator of ECHO (Eyes Closed Hearts Open) state affiliate board member
President of the senior division of the National Federation of the Blind of
New Jersey President of the Technology division of the National federation
of the Blind of New Jersey NFBNJ Newsline co-ordinator jdegen16 at comcast.net

--------------------------------------------------------------------------------
_______________________________________________
NFBNJ-Seniors mailing list
NFBNJ-Seniors at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfbnj-seniors_nfbnet.org
To unsubscribe, change your list options or get your account info for
NFBNJ-Seniors:
http://nfbnet.org/mailman/options/nfbnj-seniors_nfbnet.org/jdegen16%40comcast.ne
Keep Smiling,
Janie Degenshein
Happiness isn't having what you want, but wanting what you already have!
Facilitator of ECHO (Eyes Closed Hearts Open)
state affiliate board member
President of the senior division of the National Federation of the Blind of
New Jersey
President of the Technology division of the National federation of the Blind
of New Jersey
NFBNJ Newsline co-ordinator
jdegen16 at comcast.net

--------------------------------------------------------------------------------
_______________________________________________
NFBNJ-Seniors mailing list
NFBNJ-Seniors at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfbnj-seniors_nfbnet.org
To unsubscribe, change your list options or get your account info for
NFBNJ-Seniors:
http://nfbnet.org/mailman/options/nfbnj-seniors_nfbnet.org/jdegen16%40comcast.net
Keep Smiling,
Janie Degenshein
Happiness isn't having what you want, but wanting what you already have!
Facilitator of ECHO (Eyes Closed Hearts Open)
state affiliate board member
President of the senior division of the National Federation of the Blind of
New Jersey
President of the Technology division of the National federation of the Blind
of New Jersey
NFBNJ Newsline co-ordinator
jdegen16 at comcast.net
_______________________________________________
NFB-Seniors mailing list
NFB-Seniors at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfb-seniors_nfbnet.org
Division website:  http://seniors.nfb.org
To unsubscribe, change your list options or get your account info for
NFB-Seniors:
http://nfbnet.org/mailman/options/nfb-seniors_nfbnet.org/cindyray%40gmail.com

_______________________________________________
NFB-Seniors mailing list
NFB-Seniors at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfb-seniors_nfbnet.org
Division website:  http://seniors.nfb.org
To unsubscribe, change your list options or get your account info for
NFB-Seniors:
http://nfbnet.org/mailman/options/nfb-seniors_nfbnet.org/jdegen16%40comcast.net

_______________________________________________
NFB-Seniors mailing list
NFB-Seniors at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfb-seniors_nfbnet.org
Division website:  http://seniors.nfb.org
To unsubscribe, change your list options or get your account info for 
NFB-Seniors:
http://nfbnet.org/mailman/options/nfb-seniors_nfbnet.org/iwannacu2%40sbcglobal.net 