[Nfb-seniors] Subject: Access lift and Uber by land line touch tone phone
Susan Stanzel
slstanzel at kc.rr.com
Mon Jan 30 19:02:56 UTC 2017
Hi Everyone,
I think I read somewhere that it costs 19 cents more per mile. I thought
that was on this list.
Susie
-----Original Message-----
From: NFB-Seniors [mailto:nfb-seniors-bounces at nfbnet.org] On Behalf Of
Dianne Hemphill via NFB-Seniors
Sent: Monday, January 30, 2017 12:23 PM
To: NFB Senior Division list
Cc: Dianne Hemphill
Subject: Re: [Nfb-seniors] Subject: Access lift and Uber by land line touch
tone phone
Hi Cindy and all - I just got off the phone with them and found out that my
home outside of Wichita is within their area of availability. Got signed up
with ease and hope to use it soon. So just give them a call and they can
tell you if you're in an area of availability using your zip code. Dianne
On Jan 29, 2017, at 8:47 AM, Cindy Ray via NFB-Seniors wrote:
> I wonder how you can find what cities it is in. It seems to be across the
country, but it would be nice to be specific. I wonder if it costs more
than just using LIFT or Uber.
>
> Cindy
>
>
> -----Original Message-----
> From: NFB-Seniors [mailto:nfb-seniors-bounces at nfbnet.org] On Behalf Of
> Janie Degenshein via NFB-Seniors
> Sent: Saturday, January 28, 2017 7:45 AM
> To: nfb seniors div list <nfb-seniors at nfbnet.org>
> Cc: Janie Degenshein <jdegen16 at comcast.net>
> Subject: [Nfb-seniors] Subject: Access lift and Uber by land line
> touch tone phone
>
> Got this info and shared with our nfbnj seniors list serve and thought
> it worthy to share here as well Enjoy folks and please share with
> others
> Subject: Access lift and Uber by land line touch tone phone
>
> 1. New Way to Use Uber and Lyft Without a Smartphone:
>
>
> GoGo is an automated hotline that lets people use Uber and Lyft
without needing a smartphone.
>
>
>
> Uber and Lyft are available nationally; when you use GoGoGrandparent,
we'll send you whichever one is cheapest at the time that you make your
request for a ride. Their prices are typically up to 40 percent less than
the cost of a cab.
>
>
>
> Using GoGo is simple: callers call from a number they have registered
with us and hear a menu of options. They can press 1 for a car to be sent to
pick them up from their home, 2 for a car to be sent to pick them up where
we dropped them off last, or 0 to speak with an operator for a custom pickup
location. Once the driver arrives, they tell the driver where they want to
go. When you make a request, a car shows up at your door within fifteen
minutes, typically less.
>
>
>
> To register free of charge, please call (855) 464-6872 or visit
<gogograndparent.com/register>.
>
>
>
>
>
>
> 2. Faq - GoGoGrandparent
> banner
>
> GoGoGrandparent
>
> navigation region
>
> HOME
>
> HOW IT WORKS
>
> FEATURES
>
> FAMILY UPDATES
>
> PRICING
>
> SIGN UP
>
> navigation region end
>
> banner end
>
> main region
>
> FREQUENTLY ASKED QUESTIONS
>
>
>
> What's GoGoGrandparent?
>
>
>
> That's us! We're a fast, affordable and convenient transportation solution
for folks that want to safely maintain their independence.
>
>
>
> What do I need?
>
>
>
> You need a touch tone telephone that can call 1 (855) 464-6872. We highly
recommend riders have a cell phone so they can always be reached.
>
>
>
> Are walkers and wheelchairs okay?
>
>
>
> Walkers and foldable wheelchairs are no problem, as long as you can
> transfer yourself into a car without assistance. Let an operator know
> and they'll add
>
> the appropriate notation to your account.
>
>
>
> Who are the drivers?
>
>
>
> We work with Uber & Lyft to ensure that you can get affordable rides
> within 15 minutes. GoGo operators communicate, screen and supervise
> drivers to make
>
> sure every ride completes safely and successfully.
>
>
>
> When should I speak with an operator?
>
>
>
> Operators are available 24/7 to give quotes, schedule rides in advance and
answer any questions that you have. Call and Press 0 to speak with an
operator.
>
>
>
>
>
> Can I cancel my ride?
>
>
>
> To cancel a ride, call us and Press 9. Cancel within 5 minutes of ordering
to avoid a fee.
>
>
>
> How much does it cost?
>
>
>
> We charge a small concierge fee plus Uber/Lyft's fare. We quote you
> the fare every time you call. Our partners' rates can change when
> demand is high (this
>
> happens rarely and returns to normal in a few minutes). You do not pay
> the driver, and they do not know the total cost of the trip. After the
> trip, we'll
>
> charge the card you have on file and call or email you with how much was
charged.
>
>
>
> Should I tip?
>
>
>
> Most people do not tip, except in the cases where they ask a driver to
wait or lift something up.
>
>
>
> Who do I give my destination to?
>
>
>
> Usually the driver, but if their equipment is giving them trouble Press 0
to give it to an operator.
>
>
>
> Who is GoGoGrandparent for?
>
>
>
> Our rides are for independent adults who want to maintain their
> lifestyle. Some members use us to reduce the amount & type of driving
> they do (such as
>
> driving at night or going unfamiliar places), while others use us as
> their complete car replacement. Everyone enjoys the convenience of
> having affordable
>
> transportation on-call.
>
>
>
> How do I register?
>
>
>
> Get ready for your first ride by registering for free at
gogograndparent.com or by calling us toll-free at 1 (855) 464-6872 and Press
2.
>
>
>
> How long will I have to wait for my ride?
>
>
>
> Driver availability depends on your location, the time of day, and
> number of other rides being requested. In the majority of cases, your
> ride will arrive
>
> within 15 minutes -- so be ready to leave when you call!
>
>
>
> Can I schedule a ride in advance?
>
>
>
> Yes, but most folks call us 15 minutes before they need to leave. We
> highly recommend you do the same. That being said to schedule a trip
> in advance Press
>
> 0 to speak with an operator.
>
>
>
> Why are rides more expensive during peak demand?
>
>
>
> Our vendors fares may change to encourage more drivers to come onto
> the road. This change is calculated automatically based on how many
> requests were made
>
> in a specific location in the prior two minutes. Peak demand is
recalculated rapidly, so usually by waiting just 5 - 10 minutes, it'll go
away.
>
>
>
> Can someone else ride with me?
>
>
>
> Yes! Up to four people can share one car at no extra charge.
>
>
>
> Will the driver wait while I complete my appointment?
>
>
>
> You may ask your driver to wait but you will be charged for the time.
> To keep your ride affordable it's best to give us a call when you're
> ready to return
>
> and Press 2 for a car to the last place you were dropped off. We'll get a
driver there in 15 minutes or less.
>
>
>
> What type of vehicle will I ride in?
>
>
>
> A 4-door sedan. Prior to your ride, we will tell you the vehicle
type/color, license plate, and driver name that you should expect.
>
>
>
> Are rides available in my area?
>
>
>
> To check availability in your zip code, visit our website at
gogograndparent.com or give us a call.
>
>
>
> What are your hours of operation?
>
>
>
> You can speak to an operator 24 hours a day, 7 days a week.
>
>
>
> And how far can I go?
>
>
>
> You can take a trip 100 miles in any direction.
>
>
>
> What should I do if I have a question during my ride?
>
>
>
> You can call an operator at any time. Just call our number and Press 0.
>
>
>
> Do you pick up at airports?
>
>
>
> Yes, but depending on the airport there may be a special "pick up
> location" where you will have to meet our drivers. For most airports
> the operator will
>
> be able to help you find your location, but in all airports the driver
> will be able to tell you where to go. You can call your driver at any
> time by Pressing
>
> 3.
>
>
>
> Are you an emergency medical transportation service?
>
>
>
> Lots of folks use us to get to doctor's appointments but we are no
replacement for an ambulance in the event of an emergency.
>
>
>
> ----------------------------------------------------------------------
> ----------
>
>
>
> What is this about?
>
> Limited beta feature only available in select locations. On demand
delivery from any restaurant or store near your area.
>
>
>
> How do I order delivery?
>
> Call (855) 464-6872 and...
>
> -Press 3 for meals
>
> -Press 4 for groceries
>
> -Press 5 for general delivery
>
>
>
> How do I know what is available?
>
> It depends on your location. The first time you call, your operator will
go through the options available to you.
>
>
>
> Can I see the food?
>
> We'll list the top 5 lunch/dinner meals in your area. You can also press 0
for an operator to get something else you're craving delivered!
>
>
>
> When do I need to order?
>
> Depending on your location, it'll either be the same day or the previous
day.
>
>
>
> My question wasn't answered, what should I do?
>
> Call and press 0 for an operator!
>
>
>
> ----------------------------------------------------------------------
> ----------
>
>
>
> We will be adding more and more services soon!
>
> Feel free to call us at (855) 464-6872 and offer any suggestions you may
have!
>
> main region end
>
>
>
> "Old age has its pleasures, which, though different, are not less than
> the pleasures of youth." -W. Somerset Maugham
>
>
>
>
>
> ----------------------------------------------------------------------
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> ne
> Keep Smiling,
> Janie Degenshein
> Happiness isn't having what you want, but wanting what you already have!
> Facilitator of ECHO (Eyes Closed Hearts Open) state affiliate board
> member President of the senior division of the National Federation of
> the Blind of New Jersey President of the Technology division of the
> National federation of the Blind of New Jersey NFBNJ Newsline
> co-ordinator jdegen16 at comcast.net
>
>
>
> ----------------------------------------------------------------------
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NFBNJ-Seniors:
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> comcast.ne
> Keep Smiling,
> Janie Degenshein
> Happiness isn't having what you want, but wanting what you already have!
> Facilitator of ECHO (Eyes Closed Hearts Open) state affiliate board
> member President of the senior division of the National Federation of
> the Blind of New Jersey President of the Technology division of the
> National federation of the Blind of New Jersey NFBNJ Newsline
> co-ordinator jdegen16 at comcast.net
>
>
>
> ----------------------------------------------------------------------
> ---------- _______________________________________________
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> http://nfbnet.org/mailman/listinfo/nfbnj-seniors_nfbnet.org
> To unsubscribe, change your list options or get your account info for
NFBNJ-Seniors:
> http://nfbnet.org/mailman/options/nfbnj-seniors_nfbnet.org/jdegen16%40
> comcast.net
> Keep Smiling,
> Janie Degenshein
> Happiness isn't having what you want, but wanting what you already have!
> Facilitator of ECHO (Eyes Closed Hearts Open) state affiliate board
> member President of the senior division of the National Federation of
> the Blind of New Jersey President of the Technology division of the
> National federation of the Blind of New Jersey NFBNJ Newsline
> co-ordinator jdegen16 at comcast.net
> _______________________________________________
> NFB-Seniors mailing list
> NFB-Seniors at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfb-seniors_nfbnet.org
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> list options or get your account info for NFB-Seniors:
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> ail.com
>
>
> _______________________________________________
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> l%40cox.net
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