[Nfb-web] Unable to Reset Domain Password

[Bryan Schulz]

hi,

looks like it will take time for the response.
should have used register.com or go daddy.

Bryan Schulz

----- Original Message ----- 
From: "Peter Donahue" <pdonahue2 at satx.rr.com>
To: <nfb-web at nfbnet.org>
Cc: <rmlindsey at pds.net>; "David Andrews" <dandrews at visi.com>
Sent: Monday, July 18, 2011 9:08 PM
Subject: [Nfb-web] Unable to Reset Domain Password


> Good evening everyone,
>
>    This is an urgent request for anyone who can help us with a problem no
> one seems to be able to crack. Our Tennessee Affiliate recently developed 
> a
> new Web site and wants to point their domain to it. The domain is:
> http://www.nfb-tennessee.org
>
> The trouble started last year when they asked me to point their domain to
> the new Web site. The username and password for the domain account has 
> never
> been changed since it was created in 2007. Yet when I tried to access 
> their
> domain account to update the name servers the password keeps being 
> rejected.
>
>    I followed the domain host's procedure for authorizing a reset of the
> password but have yet to receive a reply to my request. I downloaded their
> password reset request form and faxed it to them while we were in Orlando
> and gave my contact for them a copy of the paperwork.
>
>    The domain provider in question is:
> http://www.nameregistrars.net
>
>    At one time they were a very good company to deal with. They had live
> tech support and would resolve problems like this quickly. Since then 
> their
> phone support has gone away, they do not offer automatic renuel of site
> domains, and have been less than cooperative in resolving customer 
> problems.
> Other affiliates have had similar issues with this domain host. I'll be
> transferring my personal domain to a more reputable hosting service that 
> has
> humans that go above and beyond the call of duty to assist their 
> customers,
> and offer automatic renuel of domains. If you asked me in the words of Ray
> McGeorge concerning nameregistrars.net, "They're a rotten, stinking,
> outfit!!"
>
>    The NFB of Tennessee URL still works but takes visitors to their old 
> Web
> site. We need to some how direct visitors to the new site. I'm copying 
> David
> Andrews on this in the event he might be able to assist us with another
> work-around so visitors will land on the NFB of Tennessee's new Web site
> instead of the old one. If I can obtain a current URL where the new site
> lives and if it's possible to "Redirect" site traffic to the new site this
> would be another way to fix this problem while we continue to work on the
> password issue. They have four more years of registration left on this
> domain and would like to take advantage of it by having visitors directed 
> to
> their new site. If anyone can help us break this log jam we'll be very 
> much
> appreciative. Here's hoping someone can help us with this situation.
>
> Peter Donahue
>
>
>
> "Will you come and awake our lost land from its slumber
>      And her fetters we'll break, links that long are encumbered.
>      And the air will resound with hosannas to greet you
>      On the shore will be found gallant Irishmen to greet you."
> Will You Come to the Bower
> Traditional Irish Folk Song
>
>
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